288 moving companies are federally registered in Richmond, Virginia, including 1 broker that resell moves to carriers you never chose. Each listing below links to a full federal report: license status, real fleet size, and four years of consumer complaints by category.
A quote from a Richmond company means little until you know who is quoting: a carrier with trucks and crews in the area, or a sales office reselling your move. That distinction is the first line of every report, and it decides how your moving day actually goes. When comparing companies here, also check the wider Virginia list: reputable carriers a town over often beat a risky mover next door.
649
trucks on file with FMCSA
11
federal complaints in 4 years
Complaints against Richmond movers, year by year
Consumers filed 11 federal complaints against Richmond-based moving companies in the last four years, spread across 4 of the 288 registered companies. The rest have no complaint on file with FMCSA.
2023 4 complaints
2024 2 complaints
2025 2 complaints
2026 3 complaints
What people complain about most
One complaint can be filed under several categories. The most cited categories for Richmond movers:
- Claim Settlement: 5 mentions
- Estimates/Final Charges: 3 mentions
- Loss and Damage: 3 mentions
- Shipment Documents: 3 mentions
- Pickup and Delivery: 3 mentions
Most complained-about movers in Richmond
Ranked by total federal complaints over the last four years. A high count at a large van line can simply reflect volume; open the report and read the categories before judging.
Common questions about Richmond movers
How do I check a mover in Richmond, VA?
Search its name or USDOT number on MoverAudit. The report card shows the license, carrier or broker status, fleet size and four years of federal complaint history for any of the 288 moving companies registered in Richmond. The search is free and needs no account.
Are there broker offices among Richmond moving companies?
1 of the 288 companies registered in Richmond hold broker authority only, which means they resell your move to a carrier you never chose. Each one is flagged in the first line of its report.
What should I look at before booking a Richmond mover?
Three rows on the report: carrier or broker, fleet size against what the salesperson promised, and the Hostage Goods complaint row. A company with no trucks, broker-only authority or a hostage-load complaint deserves a hard pass, whatever its star ratings say.