A real person reads every message. We reply within one business day, usually much faster.
Email: [email protected], or use the form. Same inbox either way.
A report did not unlock? Include the company's USDOT number and the email you paid with, and we will fix it or refund it.
You represent a moving company? Reports mirror federal records, so corrections happen at the source: update your MCS-150 filing with FMCSA or dispute complaints through the NCCDB, and your report refreshes automatically. If we misstate what the federal record says, write to us with specifics and we will correct it.
Moving emergency? If your belongings are being held for extra payment right now, do not wait for us: call FMCSA at 1-888-368-7238 and read the hostage load guide.