B
BOLD MOVING AND STORAGE LLC
USDOT 3139358 • MC-98101 • RICHMOND, VA
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameBOLD MOVING AND STORAGE LLC
Address3809 CASTLEWOOD ROAD, RICHMOND, VA 23234
Phone(804) 914-1297
Company officerWILLIAM BURGESS
In business sinceMay 2018
Last FMCSA updateOct 2025
Fleet & authority
Power units (trucks)11
Drivers11
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Apr 2024)
Prior revocationYes
MoverAudit risk score: 19/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
!6 insurance policy cancellations in the last 3 years.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓11 trucks registered with FMCSA.
✓In business since 2018: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 3 complaints
Claim Settlement: 1
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 1 complaint
Claim Settlement: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Shipment Documents: 1
Deceptive Business Practices: 1
Pickup and Delivery: 1
2024 2 complaints
Claim Settlement: 2
Shipment Documents: 1
Deceptive Business Practices: 1
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 2 complaints
Estimates/Final Charges: 2
Loss and Damage: 2
Claim Settlement: 1
Shipment Documents: 1
Weighing: 1
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections10 (3 OOS)
Driver inspections16 (12 OOS)
Crashes, last 3 years1
FMCSA safety ratingSatisfactory
Insurance on file
Liability insuranceOn file
InsurerNavigators Specialty Insurance Company
Coverage750
Policy effective sinceFeb 2026
Cancellations, 3 yrs6
6 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Authority history
Sep 16, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 20, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 26, 2024 Revoked
Motor property common carrier: granted -> revoked
Jun 26, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Jun 17, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 13, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 18, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 1, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 21, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 3, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Is Bold Moving And Storage LLC reliable? Our read of the record
The federal record argues for real caution with Bold Moving And Storage LLC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Virginia with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Virginia
About Bold Moving And Storage LLC
Bold Moving And Storage LLC is a federally registered mover based in Richmond, Virginia, registered with FMCSA since May 2018. Federal filings show 11 power units (trucks/tractors) and 11 drivers.
Over the last four years, consumers filed 8 complaints against this company with the federal government. The most common complaint category is "Claim Settlement" (5 complaints): in plain terms, customers reported that damage claims were denied, delayed or underpaid. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3139358, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about BOLD MOVING AND STORAGE LLC
Is Bold Moving And Storage LLC legit?
Bold Moving And Storage LLC has an active USDOT registration (3139358). It has 8 federal complaints in the last 4 years. Review the categories above before booking.
Is Bold Moving And Storage LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Bold Moving And Storage LLC have?
8 federal complaints in the last 4 years, most in the "Claim Settlement" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Bold Moving And Storage LLC based?
3809 Castlewood Road, Richmond, VA 23234. Phone on file: (804) 914-1297. Registered with FMCSA since May 2018.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.