305 moving companies are federally registered in Rochester, New York. Each listing below links to a full federal report: license status, real fleet size, and four years of consumer complaints by category.
A quote from a Rochester company means little until you know who is quoting: a carrier with trucks and crews in the area, or a sales office reselling your move. That distinction is the first line of every report, and it decides how your moving day actually goes. When comparing companies here, also check the wider New York list: reputable carriers a town over often beat a risky mover next door.
20,760
trucks on file with FMCSA
39
federal complaints in 4 years
Complaints against Rochester movers, year by year
Consumers filed 39 federal complaints against Rochester-based moving companies in the last four years, spread across 4 of the 305 registered companies. The rest have no complaint on file with FMCSA.
2023 21 complaints
2024 6 complaints
2025 7 complaints
2026 5 complaints
What people complain about most
One complaint can be filed under several categories. The most cited categories for Rochester movers:
- Estimates/Final Charges: 12 mentions
- Loss and Damage: 12 mentions
- Claim Settlement: 8 mentions
- Deceptive Business Practices: 6 mentions
- Shipment Documents: 5 mentions
Most complained-about movers in Rochester
Ranked by total federal complaints over the last four years. A high count at a large van line can simply reflect volume; open the report and read the categories before judging.
Common questions about Rochester movers
How do I check a mover in Rochester, NY?
Search its name or USDOT number on MoverAudit. The report card shows the license, carrier or broker status, fleet size and four years of federal complaint history for any of the 305 moving companies registered in Rochester. The search is free and needs no account.
Are there broker offices among Rochester moving companies?
None of the 305 companies registered in Rochester is a broker-only office in the federal record right now, but always confirm on the report before you book, because authority can change.
What should I look at before booking a Rochester mover?
Three rows on the report: carrier or broker, fleet size against what the salesperson promised, and the Hostage Goods complaint row. A company with no trucks, broker-only authority or a hostage-load complaint deserves a hard pass, whatever its star ratings say.