C
DUMBO MOVING & STORAGE INC
USDOT 1543241 • MC-573935 • ROCHESTER, NY
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices6
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameDUMBO MOVING & STORAGE INC
Address75 S CLINTON AVE SUITE 510, ROCHESTER, NY 14604
Phone(718) 222-8282
Company officerLIOR RACHMANY
In business sinceAug 2006
Last FMCSA updateJul 2025
Fleet & authority
Power units (trucks)9
Drivers9
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 32/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!20 federal complaints in the last 4 years.
!11 insurance policy cancellations in the last 3 years.
✓Vehicle out-of-service rate 15.38% is below the national average of 20.72%.
✓USDOT registration is active.
✓9 trucks registered with FMCSA.
✓In business since 2006: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 4 complaints
Estimates/Final Charges: 1
Loss and Damage: 1
Shipment Documents: 1
Pickup and Delivery: 1
2025 7 complaints
Loss and Damage: 4
Deceptive Business Practices: 3
Estimates/Final Charges: 3
Claim Settlement: 2
Pickup and Delivery: 2
Shipment Documents: 1
Weighing: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 5 complaints
Loss and Damage: 4
Claim Settlement: 3
Deceptive Business Practices: 2
Estimates/Final Charges: 2
Shipment Documents: 1
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 4 complaints
Estimates/Final Charges: 3
Loss and Damage: 3
Claim Settlement: 2
Shipment Documents: 2
Weighing: 2
Deceptive Business Practices: 1
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections13 (2 OOS)
Driver inspections19 (6 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerState Nationalspecialty Insco/national Specia
Coverage750
Policy effective sinceApr 2026
Cancellations, 3 yrs11
11 insurance cancellations in the last 3 years, most recently Jun 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2025 → Jun 2025
Progressive Specialty Ins. Co. (Bipd/primary)
$750k
Cancelled
Nov 2024 → Apr 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Aug 2024 → Nov 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Jul 2024 → Aug 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Apr 2024 → Jul 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Mar 2024 → Apr 2024
Progressive Preferred Insurance Co. (Bipd/primary)
$750k
Cancelled
Mar 2024 → Apr 2024
Progressive Preferred Insurance Co. (Bipd/primary)
$750k
Cancelled
Jan 2024 → Mar 2024
National Casualty Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 1, 2026 Walk-around, NY
4 violations
49 CFR 392.2-SLLTCD (driver)
49 CFR 393.11A1-LCL
49 CFR 393.9A-LIL
49 CFR 393.60C: Windshield - Damaged or Discolored
49 CFR 392.2-SLLTCD (driver)
49 CFR 393.11A1-LCL
+2 more
Apr 24, 2026 Walk-around, NJ
Clean, no violations
Mar 21, 2026 Full inspection, NJ
Clean, no violations
Feb 11, 2026 Walk-around, MD
1 violation
49 CFR 392.2-SLLS3 (driver)
49 CFR 392.2-SLLS3 (driver)
Jan 23, 2026 Walk-around, MD
2 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 392.2-SLLTCD (driver)
Jan 12, 2026 Full inspection, NY
Clean, no violations
Dec 8, 2025 Driver-only, GA
3 violations, 2 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 392.2-SLLML (driver)
Oct 22, 2025 Full inspection, NJ
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 10, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 18, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 8, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 19, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 7, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 1, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 21, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 17, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 11, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 10, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Dumbo Moving & Storage INC reliable? Our read of the record
The federal record argues for real caution with Dumbo Moving & Storage INC: 2 hostage-goods complaints on federal record; 20 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New York with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New York
About Dumbo Moving & Storage INC
Dumbo Moving & Storage INC is a federally registered mover based in Rochester, New York, registered with FMCSA since August 2006. Federal filings show 9 power units (trucks/tractors) and 9 drivers.
Over the last four years, consumers filed 20 complaints against this company with the federal government. The most common complaint category is "Loss and Damage" (12 complaints): in plain terms, customers reported belongings that arrived broken or never arrived at all. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 1543241, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about DUMBO MOVING & STORAGE INC
Is Dumbo Moving & Storage INC legit?
Dumbo Moving & Storage INC has an active USDOT registration (1543241). It has 20 federal complaints in the last 4 years. Review the categories above before booking.
Is Dumbo Moving & Storage INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Dumbo Moving & Storage INC have?
20 federal complaints in the last 4 years, most in the "Loss and Damage" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Dumbo Moving & Storage INC based?
75 S Clinton Ave Suite 510, Rochester, NY 14604. Phone on file: (718) 222-8282. Registered with FMCSA since August 2006.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.