B
SMOOTHER MOVERS (DBA STERLING VAN LINES)
USDOT 476247 • STERLING, VA
MoverAudit grade: B, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSMOOTHER MOVERS
Doing business asSTERLING VAN LINES
Address21613 STONETREE CT, STERLING, VA 20166
Phone(703) 435-0123
Company officerSTEZEN R ZUPAN
OrganizationCorporation
In business sinceMar 1992
Last FMCSA updateSep 2016
Fleet & authority
Power units (trucks)4
Drivers5 (1 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓4 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1992: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs0
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Oct 2019 → Feb 2020
Progressive Northern Insurance Company (Bipd/primary)
$750k
Cancelled
May 2018 → Oct 2019
Progressive Northern Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2013 → Nov 2014
Stratford Insurance Company (Bipd/primary)
$750k
Cancelled
Oct 2012 → Oct 2013
Carolina Casualty Insurance Co. (Bipd/primary)
$750k
Cancelled
Oct 2011 → Oct 2012
Carolina Casualty Insurance Co. (Bipd/primary)
$750k
Cancelled
Oct 2010 → Oct 2011
Carolina Casualty Insurance Co. (Bipd/primary)
$750k
Cancelled
Oct 2009 → Oct 2010
Carolina Casualty Insurance Co. (Bipd/primary)
$750k
Cancelled
Oct 2008 → Oct 2009
Carolina Casualty Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Jul 22, 2013 Revoked
Motor property contract carrier: granted -> revoked
Oct 23, 2012 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 28, 2011 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 29, 2010 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 29, 2009 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 16, 2008 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 31, 2007 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 30, 2006 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 25, 2005 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Nov 4, 2004 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Smoother Movers reliable? Our read of the record
On the evidence, Smoother Movers looks like a reliable operator: operating since 1992 with zero federal complaints in the last four years, 4 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 476247 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Virginia
About Smoother Movers
Smoother Movers, doing business as Sterling Van Lines, is a federally registered mover based in Sterling, Virginia, registered with FMCSA since March 1992. Federal filings show 4 power units (trucks/tractors) and 5 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 476247, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SMOOTHER MOVERS
Is Smoother Movers legit?
Smoother Movers does not currently show an active USDOT registration. Do not book an interstate move with an unregistered company.
Is Smoother Movers a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Smoother Movers based?
21613 Stonetree Ct, Sterling, VA 20166. Phone on file: (703) 435-0123. Registered with FMCSA since March 1992.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 2, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.