A
PACIFIC VAN LINES
USDOT 4383296 • MC-1718640 • KENT, WA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal namePACIFIC VAN LINES
Address20024 85TH AVE S, KENT, WA 98031
Phone(747) 281-6562
Company officerEKATERINA DOBRETCOVA
In business sinceMar 2025
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 1/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Federal out-of-service order issued Aug 3, 2025 (New Entrant Revoked - Refusal Of Audit/no Contact).
!2 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 2 movers that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
Complaint history, year by year
2025 1 complaint
No complaints filed this year.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Aug 3, 2025. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceApr 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jun 2025 → Sep 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Mar 2025 → Jun 2025
Progressive Casualty Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Sep 4, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 11, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 2 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Pacific Van Lines reliable? Our read of the record
On the evidence, Pacific Van Lines looks like a reliable operator: operating since 2025 with only 1 complaint on record, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 4383296 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
One caveat regardless of the rest: this company shares an address, phone number or officer with 2 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Washington
About Pacific Van Lines
Pacific Van Lines is a federally registered mover based in Kent, Washington, registered with FMCSA since March 2025. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 1 complaint against this company with the federal government.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4383296, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about PACIFIC VAN LINES
Is Pacific Van Lines legit?
Pacific Van Lines has an active USDOT registration (4383296). It has 1 federal complaints in the last 4 years. Review the categories above before booking.
Is Pacific Van Lines a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Pacific Van Lines have?
1 federal complaints in the last 4 years, most in the "" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Pacific Van Lines based?
20024 85th Ave S, Kent, WA 98031. Phone on file: (747) 281-6562. Registered with FMCSA since March 2025.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 3, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.