B
COLONIAL VAN LINES INC
USDOT 4094070 • MC-1560280 • POMPANO BEACH, FL
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices6
Other Commercial Complaints3
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameCOLONIAL VAN LINES INC
Address1441 SW 29TH AVE, POMPANO BEACH, FL 33069
In business sinceJun 2023
Last FMCSA updateOct 2025
Fleet & authority
Power units (trucks)17
Drivers15 (12 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 23/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!13 federal complaints in the last 4 years.
!2 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓17 trucks registered with FMCSA.
Complaint history, year by year
2026 2 complaints
Estimates/Final Charges: 1
Loss and Damage: 1
Other Commercial Complaints: 1
2025 9 complaints
Deceptive Business Practices: 5
Estimates/Final Charges: 4
Loss and Damage: 4
Shipment Documents: 4
Claim Settlement: 4
Pickup and Delivery: 4
Weighing: 3
Insurance: 2
Operating Authority: 2
Other Commercial Complaints: 2
Hostage Goods: 1
Leasing Violations: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 2 complaints
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Shipment Documents: 1
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections5 (1 OOS)
Driver inspections13 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerCorepointe Insurance Company
Coverage750
Policy effective sinceSep 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Aug 2023 → Apr 2024
Granite State Insurance Co. (Cargo)
$750k
Cancelled
Aug 2023 → Sep 2025
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 25, 2026 Driver-only, OR
1 violation
49 CFR 392.2-SLLS1 (driver)
Apr 8, 2026 Driver-only, NV
2 violations, 1 out-of-service
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 392.2-SLLTCD (driver)
49 CFR 392.2-SLLTCD (driver)
Feb 3, 2026 Walk-around, WA
1 violation, 1 out-of-service
49 CFR 393.75A3-TAOL, OOS
Jan 15, 2026 Full inspection, KY
Clean, no violations
Nov 28, 2025 Driver-only, GA
1 violation
49 CFR 392.2-SLLTCD (driver)
Nov 1, 2025 Driver-only, NE
1 violation
49 CFR 392.2-SLLS2 (driver)
May 28, 2025 Full inspection, CA
Clean, no violations
Feb 5, 2025 Driver-only, PA
2 violations
49 CFR 393.60D: Windshield / Windows - Tinting permits less than 70% of light transmi…
49 CFR 395.22H4-ELDBRODS
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
No interstate authority actions on record. This company has never had operating authority granted, revoked or reinstated in the federal Licensing & Insurance system. Common for local, intrastate-only movers; if they quote you an interstate move, ask who actually holds the authority for it.
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Colonial Van Lines INC reliable? Our read of the record
The federal record argues for real caution with Colonial Van Lines INC: 1 hostage-goods complaint on federal record; 13 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Colonial Van Lines INC
Colonial Van Lines INC is a federally licensed household goods carrier based in Pompano Beach, Florida, registered with FMCSA since June 2023. Federal filings show 17 power units (trucks/tractors) and 15 drivers.
Over the last four years, consumers filed 13 complaints against this company with the federal government. The most common complaint category is "Deceptive Business Practices" (6 complaints): in plain terms, customers reported being misled about who they were hiring or what they were paying for. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4094070, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about COLONIAL VAN LINES INC
Is Colonial Van Lines INC legit?
Colonial Van Lines INC has an active USDOT registration (4094070). It has 13 federal complaints in the last 4 years. Review the categories above before booking.
Is Colonial Van Lines INC a broker or a carrier?
A licensed carrier with 17 registered trucks.
How many complaints does Colonial Van Lines INC have?
13 federal complaints in the last 4 years, most in the "Deceptive Business Practices" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Colonial Van Lines INC based?
1441 Sw 29th Ave, Pompano Beach, FL 33069. Registered with FMCSA since June 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.