Type
Broker, not a carrier
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
FMCSA safety categories (SMS BASICs), last 24 months:
No insurance filings found in the federal Licensing & Insurance system for this company. Interstate movers must file proof of liability coverage; always ask for a current certificate of insurance before moving day.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
The federal record argues for real caution with Emerald Isle Moving LLC: registered as a broker: they sell your move to another company; 13 hostage-goods complaints on federal record; 52 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above, and remember that as a broker it will hand your move to a carrier you have never vetted: demand that carrier's name and USDOT number in writing. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Emerald Isle Moving LLC, doing business as Emerald Moving Logistics, is a federally registered moving broker based in Fort Lauderdale, Florida, registered with FMCSA since March 2023. Federal filings show no trucks registered to this company. As a broker, it does not transport shipments itself: it books your move and resells it to a carrier of its choosing.
Over the last four years, consumers filed 52 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (41 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 13 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 25 in 2024 to 1 in 2026. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4053008, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.