F
AMERICAN RELOCATION & STORAGE SERVICES LLC
USDOT 3863673 • FT LAUDERDALE, FL
MoverAudit grade: F, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices22
Estimates/Final Charges21
4 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameAMERICAN RELOCATION & STORAGE SERVICES LLC
Address6446 NW 5TH WAY, FT LAUDERDALE, FL 33309
Phone(844) 808-4381
Company officerSEAN M CALLAHAN
In business sinceApr 2022
Last FMCSA updateFeb 2026
Fleet & authority
Power units (trucks)0
Drivers0
Operation classAuthorized For Hire
Carrier operationIntrastate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 67/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No trucks registered with FMCSA.
!4 hostage-goods complaints on federal record.
!29 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!3 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 2 movers that have complaints or revoked authority (see identity check below).
Complaint history, year by year
2025 7 complaints
Estimates/Final Charges: 7
Deceptive Business Practices: 4
Shipment Documents: 4
Claim Settlement: 3
Hostage Goods: 2
Loss and Damage: 2
Pickup and Delivery: 2
Weighing: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 7 complaints
Deceptive Business Practices: 4
Estimates/Final Charges: 4
Claim Settlement: 3
Pickup and Delivery: 3
Shipment Documents: 3
Loss and Damage: 2
Weighing: 2
Hostage Goods: 1
Insurance: 1
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 15 complaints
Deceptive Business Practices: 14
Estimates/Final Charges: 10
Shipment Documents: 10
Loss and Damage: 5
Claim Settlement: 4
Pickup and Delivery: 3
Weighing: 2
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerHartford Fire Insurance Company
Policy effective sinceApr 2025
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Apr 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2024 → Apr 2025
Great American Insurance Co. (Surety)
Cancelled
Apr 2022 → Apr 2022
Gray Casualty & Surety Company (Surety)
Cancelled
Apr 2022 → Mar 2023
Gray Casualty & Surety Company (Surety)
Cancelled
Apr 2022 → Dec 2023
Gray Casualty & Surety Company (Surety)
Cancelled
Apr 2022 → Apr 2024
Gray Casualty & Surety Company (Surety)
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Apr 23, 2025 Revoked
Household goods broker: granted -> revoked
Apr 1, 2024 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Nov 20, 2023 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Mar 6, 2023 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 2 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is American Relocation & Storage Services LLC reliable? Our read of the record
The federal record argues for real caution with American Relocation & Storage Services LLC: no trucks registered with FMCSA; 4 hostage-goods complaints on federal record; 29 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 2 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About American Relocation & Storage Services LLC
American Relocation & Storage Services LLC is a federally registered mover based in Ft Lauderdale, Florida, registered with FMCSA since April 2022. Federal filings show no trucks registered to this company.
Over the last four years, consumers filed 29 complaints against this company with the federal government. The most common complaint category is "Deceptive Business Practices" (22 complaints): in plain terms, customers reported being misled about who they were hiring or what they were paying for. Most seriously, 4 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 15 in 2023 to 7 in 2025. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3863673, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about AMERICAN RELOCATION & STORAGE SERVICES LLC
Is American Relocation & Storage Services LLC legit?
American Relocation & Storage Services LLC does not currently show an active USDOT registration. Do not book an interstate move with an unregistered company.
Is American Relocation & Storage Services LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does American Relocation & Storage Services LLC have?
29 federal complaints in the last 4 years, most in the "Deceptive Business Practices" category. That includes 4 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is American Relocation & Storage Services LLC based?
6446 Nw 5th Way, Ft Lauderdale, FL 33309. Phone on file: (844) 808-4381. Registered with FMCSA since April 2022.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 4, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.