MoverAudit  ›  Massachusetts  ›  Ashley Falls  ›  CITY MOVES LLC
B

CITY MOVES LLC

USDOT 984542  •  ASHLEY FALLS, MA
MoverAudit grade: B, based on federal records below
✓ No major red flags found
Type
Carrier, interstate
Own trucks
3
Status
Inactive
Complaints, 4 yrs
0

Complaint history

No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.

Company details

Legal nameCITY MOVES LLC
Address21 SHEFFIELD BUSINESS PARK RD, ASHLEY FALLS, MA 01222
Phone(413) 229-9045
Email on file[email protected]
Company officerKEVIN MORAN
In business sinceOct 2001
Last FMCSA updateMar 2017

Fleet & authority

Power units (trucks)3
Drivers4 (3 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 10/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
0
Average checked mover
0.1
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
3 trucks registered with FMCSA.
No hostage-goods complaints on record.
In business since 2001: a long federal track record.
Roadside safety & insurance

Roadside safety record

No roadside inspections or crashes on federal record for this company. For a working carrier that usually means very low mileage; for a broker it is expected, brokers have no trucks to inspect.

Insurance on file

No insurance filings found in the federal Licensing & Insurance system for this company. Interstate movers must file proof of liability coverage; always ask for a current certificate of insurance before moving day.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
Jul 2013 → Jan 2018 Hanover Insurance Co. (Bipd/primary) $750k Cancelled
Oct 2012 → Nov 2017 Hanover Insurance Co. (Cargo) $750k Cancelled
Oct 2008 → Jul 2013 Hanover Insurance Co. (Bipd/primary) $750k Cancelled
Oct 2008 → Aug 2013 Hanover Insurance Co. (Bipd/primary) $750k Cancelled
Oct 2007 → Oct 2012 Hanover Insurance Co. (Cargo) $750k Cancelled
Oct 2007 → Aug 2013 Hanover Insurance Co. (Cargo) $750k Cancelled
Nov 2006 → Sep 2008 Safety Insurance Co. (Bipd/primary) $750k Cancelled
Oct 2006 → Oct 2007 Great American Insurance Company Of New York (Cargo) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Authority history
Dec 4, 2017 Revoked
Household goods common carrier: reinstated -> revoked
Jul 31, 2013 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 23, 2008 Revoked
Household goods common carrier: granted -> revoked
Nov 22, 2006 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is City Moves LLC reliable? Our read of the record

On the evidence, City Moves LLC looks like a reliable operator: operating since 2001 with zero federal complaints in the last four years, 3 registered trucks. A record like this is exactly what an honest mover's file tends to look like.

No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 984542 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About City Moves LLC

City Moves LLC is a federally registered mover based in Ashley Falls, Massachusetts, registered with FMCSA since October 2001. Federal filings show 3 power units (trucks/tractors) and 4 drivers.

Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 984542, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about CITY MOVES LLC
Is City Moves LLC legit?
City Moves LLC does not currently show an active USDOT registration. Do not book an interstate move with an unregistered company.
Is City Moves LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is City Moves LLC based?
21 Sheffield Business Park Rd, Ashley Falls, MA 01222. Phone on file: (413) 229-9045. Registered with FMCSA since October 2001.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 5, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

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