A
GENTLE GIANT LOGISTICS LLC (DBA GENTLE GIANT LOGISTICS)
USDOT 970528 • WINCHESTER, MA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameGENTLE GIANT LOGISTICS LLC
Doing business asGENTLE GIANT LOGISTICS
Address7 MCKAY AVE, WINCHESTER, MA 01890
Phone(617) 661-3333
Company officerLARRY O'TOOLE
OrganizationCorporation
In business sinceAug 2001
Last FMCSA updateOct 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityYes
Carrier authorityYes
Safety ratingSatisfactory (Dec 2006)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!Shares an address, phone or officer with 2 movers that have complaints or revoked authority (see identity check below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2001: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections1
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholBelow cutoff
Hours-of-Service ComplianceClean
Unsafe DrivingBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerVanliner Insurance Company
Policy effective sinceJan 2021
Cargo insurance5
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Aug 2020 → Apr 2020
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Apr 2020 → Aug 2020
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Apr 2019 → Mar 2021
Hanover Insurance Co. (Surety)
$750k
Cancelled
Apr 2019 → Apr 2019
Hanover Insurance Co. (Surety)
$750k
Cancelled
Aug 2016 → Feb 2021
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Aug 2016 → Jan 2021
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Apr 2015 → Feb 2021
Hanover Insurance Co. (Surety)
$750k
Cancelled
Apr 2015 → Apr 2019
Hanover Insurance Co. (Surety)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 9, 2026 Driver-only, RI
Clean, no violations
Sep 4, 2025 Driver-only, MA
3 violations
49 CFR 392.16AD: Driver - Failed to use seat belt while operating a CMV. (driver)
49 CFR 390.21TB1-MC
49 CFR 390.21TB2-DOT
Last 2 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
May 12, 2022 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 16, 2021 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Jan 28, 2021 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 15, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 15, 2021 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 27, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 27, 2016 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 16, 2014 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 20, 2009 Revoked
Household goods common carrier: granted -> revoked
Jun 20, 2008 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 2 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Gentle Giant Logistics LLC reliable? Our read of the record
On the evidence, Gentle Giant Logistics LLC looks like a reliable operator: operating since 2001 with zero federal complaints in the last four years, 1 registered truck, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 970528 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
One caveat regardless of the rest: this company shares an address, phone number or officer with 2 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Massachusetts
About Gentle Giant Logistics LLC
Gentle Giant Logistics LLC, doing business as Gentle Giant Logistics, is a federally licensed household goods carrier based in Winchester, Massachusetts, registered with FMCSA since August 2001. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 970528, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about GENTLE GIANT LOGISTICS LLC
Is Gentle Giant Logistics LLC legit?
Gentle Giant Logistics LLC has an active USDOT registration (970528). It has no federal complaints on record in the last 4 years.
Is Gentle Giant Logistics LLC a broker or a carrier?
A licensed carrier with 1 registered truck.
Where is Gentle Giant Logistics LLC based?
7 Mckay Ave, Winchester, MA 01890. Phone on file: (617) 661-3333. Registered with FMCSA since August 2001.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.