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A

THE INTERCHANGE GROUP INC

USDOT 906816  •  MC-392998  •  NORCO, CA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Type
Carrier, intrastate
Own trucks
5
Status
Active
Complaints, 4 yrs
0

Complaint history

No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.

Company details

Legal nameTHE INTERCHANGE GROUP INC
Address5266 BLUFF ST, NORCO, CA 92860-2414
Phone(951) 734-1494
Email on file[email protected]
Company officerROGER J CASIPIT
OrganizationCorporation
In business sinceSep 2000
Last FMCSA updateJun 2011

Fleet & authority

Power units (trucks)5
Drivers3 (3 CDL)
Operation classAuthorized For Hire
Carrier operationIntrastate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 0/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
0
Average checked mover
0.2
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
USDOT registration is active.
5 trucks registered with FMCSA.
No hostage-goods complaints on record.
In business since 2000: a long federal track record.
Never had operating authority revoked.
Roadside safety & insurance

Roadside safety record

Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated

FMCSA safety categories (SMS BASICs), last 24 months:

Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record

Insurance on file

No insurance filings found in the federal Licensing & Insurance system for this company. Interstate movers must file proof of liability coverage; always ask for a current certificate of insurance before moving day.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
May 2010 → May 2013 Transguard Insurance Company Of America Inc. (Bipd/primary) $750k Cancelled
May 2010 → May 2013 Transguard Insurance Company Of America Inc. (Cargo) $750k Cancelled
Nov 2003 → Jun 2006 Transguard Insurance Company Of America Inc. (Bipd/primary) $750k Cancelled
Nov 2003 → Jun 2006 Transguard Insurance Company Of America Inc. (Cargo) $750k Cancelled
May 2000 → Nov 2003 Security Insurance Co. Of Hartford (Bipd/primary) $750k Cancelled
May 2000 → Nov 2003 Security Insurance Co. Of Hartford (Cargo) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Authority history
Jun 26, 2006 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is The Interchange Group INC reliable? Our read of the record

On the evidence, The Interchange Group INC looks like a reliable operator: operating since 2000 with zero federal complaints in the last four years, 5 registered trucks. A record like this is exactly what an honest mover's file tends to look like.

No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 906816 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About The Interchange Group INC

The Interchange Group INC is a federally registered mover based in Norco, California, registered with FMCSA since September 2000. Federal filings show 5 power units (trucks/tractors) and 3 drivers.

Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 906816, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about THE INTERCHANGE GROUP INC
Is The Interchange Group INC legit?
The Interchange Group INC has an active USDOT registration (906816). It has no federal complaints on record in the last 4 years.
Is The Interchange Group INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is The Interchange Group INC based?
5266 Bluff St, Norco, CA 92860-2414. Phone on file: (951) 734-1494. Registered with FMCSA since September 2000.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

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