A
ARROW EXPRESS DELIVERY SYSTEMS INC
USDOT 856114 • HIAWATHA, IA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameARROW EXPRESS DELIVERY SYSTEMS INC
Address819 NORTH COMPTON, HIAWATHA, IA 52233
Phone(319) 558-9244
Company officerSTEPHANIE YOUNG
OrganizationCorporation
In business sinceFeb 2000
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)4
Drivers4 (1 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓4 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 2000: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3
Driver inspections9 (1 OOS)
Crashes, last 3 years2, 1 fatal, 1 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceClean
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerProgressive Northern Insurance Company
Coverage1000
Policy effective sinceJan 2026
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2023 → Oct 2023
National Casualty Company (Bipd/primary)
$300k
Cancelled
Oct 2017 → Jan 2023
National Casualty Company (Bipd/primary)
$300k
Cancelled
Jul 2017 → Oct 2017
The Cincinnati Indemnity Company (Bipd/primary)
$300k
Cancelled
Oct 2007 → Oct 2008
Berkshire Hathaway Homestate Insurance Compan (Bipd/primary)
$300k
Cancelled
Dec 2005 → Oct 2007
Continental Western Insurance Co. (Bipd/primary)
$300k
Cancelled
Jan 2004 → Dec 2005
Continental Western Insurance Co. (Bipd/primary)
$300k
Cancelled
Jan 2003 → Jan 2004
National Casualty Company (Bipd/primary)
$300k
Cancelled
Jan 2003 → Jan 2004
National Casualty Company (Bipd/primary)
$300k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Aug 28, 2026 Full inspection, IA
Clean, no violations
Aug 27, 2026 Full inspection, IA
2 violations
49 CFR 393.45B2-B-AIR
49 CFR 393.45B2-B-AIR
Aug 24, 2026 Full inspection, IA
6 violations
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.8E-HOSPD (driver)
49 CFR 395.24C2III-ELDSDN (driver)
Jun 17, 2026 Driver-only, IA
2 violations
49 CFR 395.22H3-ELDMF
49 CFR 395.22H4-ELDBRODS
May 1, 2026 Full inspection, IA
1 violation
49 CFR 392.2RG
Apr 27, 2026 Walk-around, IA
5 violations
49 CFR 393.60E-WS
49 CFR 395.15G02: Driver failed to have on-board a CMV a sufficient supply of blank rec… (driver)
49 CFR 395.30B1: Driver failed to certify the accuracy of the information gathered by … (driver)
49 CFR 395.30B1: Driver failed to certify the accuracy of the information gathered by … (driver)
49 CFR 395.30B1: Driver failed to certify the accuracy of the information gathered by … (driver)
Oct 28, 2025 Driver-only, IA
Clean, no violations
Oct 27, 2025 Driver-only, IA
2 violations, 2 out-of-service
49 CFR 391.41A: Operating a property-carrying vehicle without a valid medical certifi… (driver), OOS
49 CFR 395.8A-ELD (driver), OOS
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 10, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Dec 13, 2022 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 27, 2008 Revoked
Motor property contract carrier: granted -> revoked
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is Arrow Express Delivery Systems INC reliable? Our read of the record
On the evidence, Arrow Express Delivery Systems INC looks like a reliable operator: operating since 2000 with zero federal complaints in the last four years, 4 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 856114 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Iowa
About Arrow Express Delivery Systems INC
Arrow Express Delivery Systems INC is a federally registered mover based in Hiawatha, Iowa, registered with FMCSA since February 2000. Federal filings show 4 power units (trucks/tractors) and 4 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 856114, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ARROW EXPRESS DELIVERY SYSTEMS INC
Is Arrow Express Delivery Systems INC legit?
Arrow Express Delivery Systems INC has an active USDOT registration (856114). It has no federal complaints on record in the last 4 years.
Is Arrow Express Delivery Systems INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Arrow Express Delivery Systems INC based?
819 North Compton, Hiawatha, IA 52233. Phone on file: (319) 558-9244. Registered with FMCSA since February 2000.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 11, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.