A
CUSTOM PINESTRAW INC
USDOT 822030 • HIGH SPRINGS, FL
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameCUSTOM PINESTRAW INC
Address3862 NE COUNTY ROAD 340, HIGH SPRINGS, FL 32643
Phone(386) 935-6933
Company officerSTEVE ROGERS
OrganizationCorporation
In business sinceAug 1999
Last FMCSA updateFeb 2026
Fleet & authority
Power units (trucks)30
Drivers35 (35 CDL)
Operation classPrivate Property, Authorized For Hire, Exempt For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Mar 2007)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
!Vehicle out-of-service rate 60.00% is well above the 20.72% national average.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓30 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1999: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections20 (12 OOS)
Driver inspections57 (2 OOS)
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerRli Insurance Company
Coverage750
Policy effective sinceMar 2026
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Mar 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2023 → Mar 2024
Incline Casualty Company (Bipd/primary)
$750k
Cancelled
Mar 2023 → Mar 2024
Incline Casualty Company (Bipd/primary)
$750k
Cancelled
Mar 2022 → Mar 2023
Berkley National Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2021 → Mar 2022
Berkley National Insurance Company (Bipd/primary)
$750k
Cancelled
Feb 2019 → Mar 2021
American Hallmark Insurance Company Of Texas (Bipd/primary)
$750k
Cancelled
Feb 2018 → Feb 2019
American Hallmark Insurance Company Of Texas (Bipd/primary)
$750k
Cancelled
Feb 2008 → Feb 2018
Westfield Insurance Co. (Cargo)
$750k
Cancelled
Feb 2008 → Feb 2018
Westfield Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jul 6, 2026 Full inspection, SC
11 violations, 3 out-of-service
49 CFR 396.3A1-BOS, OOS
49 CFR 393.207A-STBW, OOS
49 CFR 393.45B2-BHTD, OOS
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
+5 more
May 27, 2026 Driver-only, FL
Clean, no violations
May 26, 2026 Walk-around, FL
Clean, no violations
May 19, 2026 Walk-around, FL
1 violation
49 CFR 393.95B: Emergency Equipment - A power unit requiring fuses - missing a spare …
49 CFR 393.95B: Emergency Equipment - A power unit requiring fuses - missing a spare …
Apr 20, 2026 Driver-only, FL
2 violations
49 CFR 395.3A1-HOSPD (driver)
49 CFR 395.8E1PC: HOS - False record of duty status driver improper use of Personal Con… (driver)
49 CFR 395.3A1-HOSPD (driver)
49 CFR 395.8E1PC: HOS - False record of duty status driver improper use of Personal Con… (driver)
Mar 25, 2026 Driver-only, US
Clean, no violations
Mar 21, 2026 Driver-only, FL
Clean, no violations
Mar 20, 2026 Driver-only, GA
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Mar 1, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 9, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 13, 2007 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 11, 2005 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 10, 2001 Revoked
Motor property common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Custom Pinestraw INC reliable? Our read of the record
On the evidence, Custom Pinestraw INC looks like a reliable operator: operating since 1999 with zero federal complaints in the last four years, 30 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 822030 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Custom Pinestraw INC
Custom Pinestraw INC is a federally registered mover based in High Springs, Florida, registered with FMCSA since August 1999. Federal filings show 30 power units (trucks/tractors) and 35 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 822030, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about CUSTOM PINESTRAW INC
Is Custom Pinestraw INC legit?
Custom Pinestraw INC has an active USDOT registration (822030). It has no federal complaints on record in the last 4 years.
Is Custom Pinestraw INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Custom Pinestraw INC based?
3862 Ne County Road 340, High Springs, FL 32643. Phone on file: (386) 935-6933. Registered with FMCSA since August 1999.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.