B
PRIME RELOCATIONS INC
USDOT 806005 • MC-358641 • NORCROSS, GA
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices4
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal namePRIME RELOCATIONS INC
Address5695 OAKBROOK PARKWAY SUITE C, NORCROSS, GA 30093
Phone(888) 411-1165
Company officerDORON KARAYOFF
OrganizationCorporation
In business sinceApr 1999
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 23/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
!5 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 1999: a long federal track record.
✓Never had operating authority revoked.
Complaint history, year by year
2026 3 complaints
Estimates/Final Charges: 2
Claim Settlement: 1
Loss and Damage: 1
Pickup and Delivery: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 1 complaint
Claim Settlement: 1
Estimates/Final Charges: 1
Shipment Documents: 1
Weighing: 1
Pickup and Delivery: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 2 complaints
Deceptive Business Practices: 2
Pickup and Delivery: 2
Claim Settlement: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Shipment Documents: 1
2023 3 complaints
Estimates/Final Charges: 3
Deceptive Business Practices: 2
Loss and Damage: 2
Claim Settlement: 1
Shipment Documents: 1
Weighing: 1
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections3 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerWesco Insurance Company
Policy effective sinceJan 2026
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently Jul 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2025 → Jul 2025
Progressive Mountain Insurance Company Of Ohi (Bipd/primary)
$750k
Cancelled
Feb 2024 → Feb 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2024 → Jan 2025
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2023 → Feb 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2023 → Mar 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2022 → Feb 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2021 → Feb 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2020 → Feb 2021
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 4, 2026 Walk-around, SC
3 violations
49 CFR 390.21TB1-MC
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
49 CFR 390.21TB2-DOT
Jun 22, 2025 Driver-only, GA
2 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 396.17C-PI
Mar 4, 2025 Driver-only, GA
Clean, no violations
Aug 31, 2024 Driver-only, GA
3 violations
49 CFR 390.21T(b)(1)
49 CFR 391.41(a) (driver)
49 CFR 390.21T(b)(2)
Aug 26, 2023 Driver-only, GA
2 violations, 1 out-of-service
49 CFR 392.4(a) (driver), OOS
49 CFR 390.21(b)
Last 5 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Feb 24, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 12, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 16, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 14, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 18, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 19, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 5, 2001 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Prime Relocations INC reliable? Our read of the record
The federal record argues for real caution with Prime Relocations INC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Georgia with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Georgia
About Prime Relocations INC
Prime Relocations INC is a federally registered mover based in Norcross, Georgia, registered with FMCSA since April 1999. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 9 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (7 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 806005, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about PRIME RELOCATIONS INC
Is Prime Relocations INC legit?
Prime Relocations INC has an active USDOT registration (806005). It has 9 federal complaints in the last 4 years. Review the categories above before booking.
Is Prime Relocations INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Prime Relocations INC have?
9 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Prime Relocations INC based?
5695 Oakbrook Parkway Suite C, Norcross, GA 30093. Phone on file: (888) 411-1165. Registered with FMCSA since April 1999.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.