A
FIRST CALL TOWING AND RECOVERY INC (DBA 1ST CALL TOWING & RECOVERY)
USDOT 704763 • FREMONT, IN
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameFIRST CALL TOWING AND RECOVERY INC
Doing business as1ST CALL TOWING & RECOVERY
Address7210 N BAKER ROAD, FREMONT, IN 46737
Phone(260) 495-1210
Company officerCINDY SALTZMAN
OrganizationCorporation
In business sinceSep 1997
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)15
Drivers8 (6 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Jul 2010)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓15 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1997: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3 (1 OOS)
Driver inspections9 (1 OOS)
Crashes, last 3 years3, 2 with injuries
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceClean
Unsafe DrivingClean
Insurance on file
Liability insuranceOn file
InsurerHartford Fire Insurance Company
Coverage750
Policy effective sinceJan 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Feb 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jul 2020 → Feb 2025
American Zurich Insurance Company (Bipd/primary)
$750k
Cancelled
Jul 2020 → Jan 2025
American Zurich Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2019 → Jul 2020
Progressive Southeastern Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2016 → Nov 2019
Motorists Mutual Insurance Co. (Bipd)
$750k
Cancelled
Aug 2015 → Nov 2016
Consolidated Insurance Co. (Bipd/primary)
$750k
Cancelled
Aug 2014 → Aug 2015
Consolidated Insurance Co. (Bipd/primary)
$750k
Cancelled
Aug 2014 → Oct 2015
Consolidated Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2013 → Aug 2014
Consolidated Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Feb 19, 2026 Driver-only, MI
1 violation
49 CFR 392.2-SLLTL (driver)
Sep 30, 2025 Driver-only, MI
2 violations
49 CFR 392.2-SLLLR (driver)
49 CFR 392.2-SLLS1 (driver)
Aug 6, 2025 Driver-only, MI
1 violation
49 CFR 392.2-SLLS4 (driver)
Jun 12, 2025 Driver-only, MI
5 violations, 1 out-of-service
49 CFR 391.41A-MCPVI (driver), OOS
49 CFR 392.2-SLLTL (driver)
49 CFR 390.21TB2-DOT
49 CFR 390.21TB1-MC
49 CFR 396.17C-PI
Jun 2, 2025 Driver-only, MI
1 violation
49 CFR 396.17C-PI
Feb 26, 2025 Full inspection, MI
9 violations
49 CFR 396.3A1-STDH, OOS
49 CFR 393.75A3-TFL, OOS
49 CFR 393.207A-SAPPAS, OOS
49 CFR 393.75A3-TAOL, OOS
49 CFR 396.3A1-DLDSJM, OOS
49 CFR 396.3A1-TAOCV, OOS
+3 more
Feb 7, 2025 Driver-only, IN
1 violation
49 CFR 392.2-SLLS2 (driver)
Jan 28, 2025 Full inspection, MI
3 violations
49 CFR 392.2-SLLLR (driver)
49 CFR 391.41A-MCPC (driver)
49 CFR 392.2-SLLSR
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Feb 24, 2025 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Sep 22, 2015 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 27, 2014 Revoked
Motor property contract carrier: reinstated -> revoked
May 10, 2013 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 1, 2011 Revoked
Motor property contract carrier: reinstated -> revoked
Jun 4, 2002 Revoked
Motor property contract carrier: granted -> revoked
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is First Call Towing And Recovery INC reliable? Our read of the record
On the evidence, First Call Towing And Recovery INC looks like a reliable operator: operating since 1997 with zero federal complaints in the last four years, 15 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 704763 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Indiana
About First Call Towing And Recovery INC
First Call Towing And Recovery INC, doing business as 1st Call Towing & Recovery, is a federally registered mover based in Fremont, Indiana, registered with FMCSA since September 1997. Federal filings show 15 power units (trucks/tractors) and 8 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 704763, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about FIRST CALL TOWING AND RECOVERY INC
Is First Call Towing And Recovery INC legit?
First Call Towing And Recovery INC has an active USDOT registration (704763). It has no federal complaints on record in the last 4 years.
Is First Call Towing And Recovery INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is First Call Towing And Recovery INC based?
7210 N Baker Road, Fremont, IN 46737. Phone on file: (260) 495-1210. Registered with FMCSA since September 1997.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 6, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.