A
STERLING MOVING & STORAGE INC
USDOT 624921 • MC-298384 • BOZRAH, CT
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaints by category, last 4 years
Company details
Legal nameSTERLING MOVING & STORAGE INC
Address93 STOCKHOUSE ROAD, BOZRAH, CT 06334
OrganizationCorporation
In business sinceDec 1995
Last FMCSA updateNov 2025
Fleet & authority
Power units (trucks)14
Drivers10 (10 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityYes
Carrier authorityYes
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 1/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓14 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1995: a long federal track record.
Complaint history, year by year
2025 1 complaint
Claim Settlement: 1
2023 1 complaint
Loss and Damage: 1
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections4 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerLexon Insurance Company
Policy effective sinceDec 2017
Cargo insurance5
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Aug 2010 → Oct 2017
Hanover Insurance Co. (Bipd/primary)
$750k
Cancelled
Aug 2010 → Oct 2017
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Aug 2005 → Aug 2010
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Aug 2003 → Aug 2005
Vanliner Insurance Company (Cargo)
$750k
Cancelled
Aug 2003 → Oct 2005
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Apr 2000 → Aug 2003
Massachusetts Bay Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 1996 → Apr 2000
United States Fire Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Apr 17, 2026 Driver-only, AR
3 violations
49 CFR 395.3A1-HOSPD (driver)
49 CFR 395.3A2-HOSPD (driver)
49 CFR 392.2-SLLED (driver)
Sep 19, 2025 Driver-only, RI
5 violations, 1 out-of-service
49 CFR 391.11B4: Medical (Certificate) - Operating a CDL (passenger or property carryi… (driver), OOS
49 CFR 390.21TE2IV-D
49 CFR 392.2-SLLSR
49 CFR 396.17C-PI
49 CFR 392.2-SLLDL (driver)
Jan 16, 2025 Driver-only, CT
2 violations
49 CFR 392.16AD: Driver - Failed to use seat belt while operating a CMV. (driver)
49 CFR 390.21TB1-MC
Jun 21, 2024 Driver-only, CT
1 violation
49 CFR 392.16(a) (driver)
Sep 15, 2023 Full inspection, CT
3 violations
49 CFR 390.21T(a)
49 CFR 393.11: No or defective lighting devices or reflective material as required
49 CFR 396.5(b)
Last 5 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Nov 7, 2005 Revoked
Household goods contract carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Sterling Moving & Storage INC reliable? Our read of the record
On the evidence, Sterling Moving & Storage INC looks like a reliable operator: operating since 1995 with only 2 complaints on record, 14 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 624921 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Connecticut
About Sterling Moving & Storage INC
Sterling Moving & Storage INC is a federally licensed household goods carrier based in Bozrah, Connecticut, registered with FMCSA since December 1995. Federal filings show 14 power units (trucks/tractors) and 10 drivers.
Over the last four years, consumers filed 2 complaints against this company with the federal government. The most common complaint category is "Loss and Damage" (1 complaint): in plain terms, customers reported belongings that arrived broken or never arrived at all.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 624921, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about STERLING MOVING & STORAGE INC
Is Sterling Moving & Storage INC legit?
Sterling Moving & Storage INC has an active USDOT registration (624921). It has 2 federal complaints in the last 4 years. Review the categories above before booking.
Is Sterling Moving & Storage INC a broker or a carrier?
A licensed carrier with 14 registered trucks.
How many complaints does Sterling Moving & Storage INC have?
2 federal complaints in the last 4 years, most in the "Loss and Damage" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Sterling Moving & Storage INC based?
93 Stockhouse Road, Bozrah, CT 06334. Registered with FMCSA since December 1995.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 16, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.