D
AMERICAN VAN LINES INC
USDOT 614506 • MC-294798 • POMPANO BEACH, FL
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges88
Deceptive Business Practices63
40 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameAMERICAN VAN LINES INC
Address1351 NW 22ND ST, POMPANO BEACH, FL 33069
Phone(954) 630-0316
OrganizationCorporation
In business sinceSep 1995
Last FMCSA updateJun 2026
Fleet & authority
Power units (trucks)81
Drivers68 (46 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingSatisfactory (Jul 2008)
Prior revocationYes
MoverAudit risk score: 60/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!40 hostage-goods complaints on federal record.
!193 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓81 trucks registered with FMCSA.
✓In business since 1995: a long federal track record.
Complaint history, year by year
2026 69 complaints
Pickup and Delivery: 26
Estimates/Final Charges: 17
Loss and Damage: 15
Hostage Goods: 12
Deceptive Business Practices: 7
Claim Settlement: 5
Shipment Documents: 4
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 70 complaints
Pickup and Delivery: 47
Estimates/Final Charges: 37
Deceptive Business Practices: 29
Shipment Documents: 25
Claim Settlement: 22
Loss and Damage: 22
Hostage Goods: 18
Weighing: 18
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 30 complaints
Estimates/Final Charges: 20
Deceptive Business Practices: 18
Pickup and Delivery: 15
Shipment Documents: 14
Claim Settlement: 13
Loss and Damage: 13
Weighing: 10
Hostage Goods: 3
Operating Authority: 2
Insurance: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 24 complaints
Loss and Damage: 16
Shipment Documents: 15
Estimates/Final Charges: 14
Weighing: 11
Claim Settlement: 10
Deceptive Business Practices: 9
Pickup and Delivery: 9
Hostage Goods: 7
Operating Authority: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections58 (14 OOS)
Driver inspections113 (6 OOS)
Crashes, last 3 years3, 1 with injuries
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerSouthern Insurance Company
Coverage750
Policy effective sinceDec 2025
Cargo insurance5
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2012 → Dec 2022
Transguard Insurance Company Of America Inc. (Bipd/primary)
$750k
Cancelled
Apr 2012 → Dec 2022
Transguard Insurance Company Of America Inc. (Cargo)
$750k
Cancelled
Mar 2009 → May 2012
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2009 → Apr 2012
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2009 → Apr 2012
Vanliner Insurance Company (Cargo)
$750k
Cancelled
Mar 2009 → May 2012
Vanliner Insurance Company (Cargo)
$750k
Cancelled
Mar 2003 → Mar 2009
Vanliner Insurance Company (Cargo)
$750k
Cancelled
Mar 2003 → May 2002
Vanliner Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jul 1, 2026 Walk-around, FL
2 violations
49 CFR 392.2-SLLTCD (driver)
49 CFR 396.17C-PI
Jun 25, 2026 Full inspection, OK
Clean, no violations
Jun 17, 2026 Full inspection, VA
2 violations
49 CFR 393.30-B
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
Jun 9, 2026 Walk-around, FL
3 violations
49 CFR 393.11A1-CSURR
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
49 CFR 392.2-SLLSIV (driver)
Jun 3, 2026 Full inspection, TX
Clean, no violations
May 27, 2026 Walk-around, MO
5 violations
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.30B1-ELDDFR (driver)
49 CFR 395.8E-HOSPD (driver)
May 22, 2026 Full inspection, CA
1 violation, 1 out-of-service
49 CFR 393.75A3-TAOL, OOS
May 12, 2026 Full inspection, AR
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jun 8, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 8, 2021 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 9, 2000 Revoked
Household goods common carrier: reinstated -> revoked
Jun 11, 1999 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 27, 1996 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is American Van Lines INC reliable? Our read of the record
The federal record argues for real caution with American Van Lines INC: 40 hostage-goods complaints on federal record; 193 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About American Van Lines INC
American Van Lines INC is a federally licensed household goods carrier based in Pompano Beach, Florida, registered with FMCSA since September 1995. Federal filings show 81 power units (trucks/tractors) and 68 drivers.
Over the last four years, consumers filed 193 complaints against this company with the federal government. The most common complaint category is "Pickup and Delivery" (97 complaints): in plain terms, customers reported missed pickup windows, late deliveries or no-shows. Most seriously, 40 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending upward: 24 complaints in 2023 grew to 69 in 2026. A rising curve like this usually matters more than the total, because it describes the company as it operates today.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 614506, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about AMERICAN VAN LINES INC
Is American Van Lines INC legit?
American Van Lines INC has an active USDOT registration (614506). It has 193 federal complaints in the last 4 years. Review the categories above before booking.
Is American Van Lines INC a broker or a carrier?
A licensed carrier with 81 registered trucks.
How many complaints does American Van Lines INC have?
193 federal complaints in the last 4 years, most in the "Pickup and Delivery" category. That includes 40 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is American Van Lines INC based?
1351 Nw 22nd St, Pompano Beach, FL 33069. Phone on file: (954) 630-0316. Registered with FMCSA since September 1995.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.