C
VAN LINES USA INCORPORATED
USDOT 579922 • MC-281923 • HOLLYWOOD, FL
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices7
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameVAN LINES USA INCORPORATED
Address2019 LIBERTY ST, HOLLYWOOD, FL 33020
Phone(888) 419-8191
Company officerLAVIE LEVITAL
OrganizationCorporation
In business sinceNov 1994
Last FMCSA updateMar 2026
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Nov 2016)
Prior revocationYes
MoverAudit risk score: 27/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!11 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!5 insurance policy cancellations in the last 3 years.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓In business since 1994: a long federal track record.
Complaint history, year by year
2026 3 complaints
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
2025 2 complaints
Deceptive Business Practices: 2
Loss and Damage: 1
2024 1 complaint
Estimates/Final Charges: 1
Hostage Goods: 1
Loss and Damage: 1
Shipment Documents: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 5 complaints
Estimates/Final Charges: 5
Deceptive Business Practices: 4
Loss and Damage: 4
Shipment Documents: 3
Weighing: 2
Claim Settlement: 1
Hostage Goods: 1
Insurance: 1
Operating Authority: 1
Other Commercial Complaints: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections6
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceFeb 2026
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently Feb 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Feb 2025 → Feb 2025
Corepointe Insurance Company (Bipd/primary)
$750k
Cancelled
Feb 2024 → Feb 2025
Wesco Insurance Company (Cargo)
$750k
Cancelled
Feb 2024 → Feb 2025
Wesco Insurance Company (Bipd/primary)
$750k
Cancelled
Feb 2023 → Feb 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2022 → Feb 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2022 → Feb 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2021 → Feb 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Aug 2020 → Feb 2021
Capacity Insurance Company (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jan 4, 2026 Driver-only, GA
1 violation
49 CFR 392.2-SLLS3 (driver)
Mar 3, 2025 Full inspection, US
3 violations
49 CFR 390.21TC-MC
49 CFR 393.95A4-EEUS
49 CFR 393.78: Wipers - Inoperative / missing / damaged wipers
Jan 10, 2025 Driver-only, GA
1 violation
49 CFR 392.2-SLLCP (driver)
Aug 6, 2024 Walk-around, IL
Clean, no violations
Jul 12, 2024 Driver-only, GA
Clean, no violations
Jun 4, 2024 Driver-only, GA
1 violation
49 CFR 392.2 (driver)
Apr 25, 2024 Walk-around, FL
1 violation
49 CFR 392.2 (driver)
Apr 9, 2024 Walk-around, FL
2 violations
49 CFR 392.2 (driver)
49 CFR 393.95(b)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jan 24, 2024 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 1, 2023 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 22, 2021 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 7, 2020 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 28, 2020 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 4, 2019 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 29, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 29, 2019 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jan 31, 2017 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Feb 8, 2016 Revoked
Household goods contract carrier: reinstated -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Van Lines USA Incorporated reliable? Our read of the record
The federal record argues for real caution with Van Lines USA Incorporated: 2 hostage-goods complaints on federal record; 11 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Van Lines USA Incorporated
Van Lines USA Incorporated is a federally registered mover based in Hollywood, Florida, registered with FMCSA since November 1994. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 11 complaints against this company with the federal government. The most common complaint category is "Deceptive Business Practices" (7 complaints): in plain terms, customers reported being misled about who they were hiring or what they were paying for. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 5 in 2023 to 3 in 2026. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 579922, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about VAN LINES USA INCORPORATED
Is Van Lines USA Incorporated legit?
Van Lines USA Incorporated has an active USDOT registration (579922). It has 11 federal complaints in the last 4 years. Review the categories above before booking.
Is Van Lines USA Incorporated a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Van Lines USA Incorporated have?
11 federal complaints in the last 4 years, most in the "Deceptive Business Practices" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Van Lines USA Incorporated based?
2019 Liberty St, Hollywood, FL 33020. Phone on file: (888) 419-8191. Registered with FMCSA since November 1994.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.