A
WHITE ARROW LLC
USDOT 577394 • MONTEBELLO, CA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameWHITE ARROW LLC
Address824 S VAIL AVE, MONTEBELLO, CA 90640
Phone(800) 501-5589
Company officerCRISTIAN CEAUSU
In business sinceOct 1994
Last FMCSA updateAug 2025
Fleet & authority
Power units (trucks)414
Drivers408 (408 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
✓Vehicle out-of-service rate 20.37% is below the national average of 20.72%.
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓414 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1994: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections54 (11 OOS)
Driver inspections75 (1 OOS)
Crashes, last 3 years2
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceClean
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerZurich American Insurance Company
Coverage1000
Policy effective sinceJul 2015
Cargo insurance5
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2015 → Jul 2015
National Union Fire Ins. Co. Of Pitsbgh. Pa (Bipd/primary)
$750k
Cancelled
Apr 2012 → May 2015
Great West Casualty Co. (Bipd/primary)
$750k
Cancelled
Apr 2012 → Jun 2015
Great West Casualty Co. (Bipd/primary)
$750k
Cancelled
Apr 2011 → Apr 2012
Granite State Insurance Co. (Bipd/primary)
$750k
Cancelled
Apr 2010 → Apr 2011
New Hampshire Insurance Co. (Bipd/primary)
$750k
Cancelled
Apr 2009 → Apr 2010
New Hampshire Insurance Co. (Bipd/primary)
$750k
Cancelled
May 2008 → Apr 2009
North River Insurance Co. (Cargo)
$750k
Cancelled
Apr 2008 → Apr 2009
Carolina Casualty Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Aug 6, 2026 Full inspection, CA
Clean, no violations
Jul 30, 2026 Walk-around, CA
Clean, no violations
Jul 25, 2026 Driver-only, NY
3 violations
49 CFR 396.17C-PI
49 CFR 390.21TB2-DOT
49 CFR 392.2-SLLIFTA
Jul 2, 2026 Walk-around, CA
1 violation
49 CFR 393.9A-LCL
Jun 18, 2026 Full inspection, CA
Clean, no violations
Jun 16, 2026 Full inspection, CA
1 violation
49 CFR 393.95A4-EEUS
Jun 16, 2026 Full inspection, CA
Clean, no violations
Jun 9, 2026 Full inspection, CA
1 violation
49 CFR 393.95A4-EEUS
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
May 21, 2015 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 21, 2015 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 9, 2012 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 9, 2012 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 11, 2011 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 11, 2011 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 5, 2010 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 5, 2010 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Apr 7, 2009 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 7, 2009 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is White Arrow LLC reliable? Our read of the record
On the evidence, White Arrow LLC looks like a reliable operator: operating since 1994 with zero federal complaints in the last four years, 414 registered trucks, a roadside out-of-service rate below the national average, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 577394 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in California
About White Arrow LLC
White Arrow LLC is a federally registered mover based in Montebello, California, registered with FMCSA since October 1994. Federal filings show 414 power units (trucks/tractors) and 408 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 577394, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about WHITE ARROW LLC
Is White Arrow LLC legit?
White Arrow LLC has an active USDOT registration (577394). It has no federal complaints on record in the last 4 years.
Is White Arrow LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is White Arrow LLC based?
824 S Vail Ave, Montebello, CA 90640. Phone on file: (800) 501-5589. Registered with FMCSA since October 1994.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 2, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.