A
INTRA CITY DISPATCH INC
USDOT 474716 • MC-198126 • MUSKEGON, MI
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameINTRA CITY DISPATCH INC
Address1450 E LAKETON AVE, MUSKEGON, MI 49442
Phone(231) 739-6270
Company officerCHARLIE LINK JR.
OrganizationCorporation
In business sinceMar 1992
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)40
Drivers34 (34 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Nov 2006)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
!Vehicle out-of-service rate 35.71% is well above the 20.72% national average.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓40 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1992: a long federal track record.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections14 (5 OOS)
Driver inspections32
Crashes, last 3 years2
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerFrankenmuth Mutual Insurance Co
Coverage1000
Policy effective sinceAug 2021
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Apr 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2024 → Apr 2025
Merchants National Bonding, Inc (Surety)
$1,000k
Cancelled
Dec 2022 → Mar 2024
Philadelphia Indemnity Insurance Company (Surety)
$1,000k
Cancelled
Nov 2020 → Dec 2022
Philadelphia Indemnity Insurance Company (Surety)
$1,000k
Cancelled
Nov 2019 → Nov 2020
American Contractors Indemnity Company (Surety)
$1,000k
Cancelled
Aug 2003 → Oct 2021
Frankenmuth Mutual Insurance Co (Cargo)
$1,000k
Cancelled
Aug 2002 → Aug 2021
Frankenmuth Mutual Insurance Co (Bipd)
$1,000k
Cancelled
Aug 2002 → Aug 2003
Frankenmuth Mutual Insurance Co (Cargo)
$1,000k
Cancelled
Aug 1997 → Apr 2003
Travelers Property Casualty Co. Of America (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jul 21, 2026 Walk-around, TX
1 violation
49 CFR 393.95A: No/discharged/unsecured fire extinguisher
Jul 9, 2026 Driver-only, OH
1 violation
49 CFR 392.2-SLLS3 (driver)
Jul 8, 2026 Driver-only, MI
1 violation
49 CFR 392.2-SLLSWZ (driver)
Jun 11, 2026 Driver-only, KY
Clean, no violations
May 12, 2026 Walk-around, MI
2 violations
49 CFR 393.9A-LRLI
49 CFR 392.2-SLLSR
Apr 17, 2026 Driver-only, MO
Clean, no violations
Feb 13, 2026 Driver-only, IN
5 violations
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
Feb 4, 2026 Driver-only, MI
2 violations
49 CFR 392.2-SLLLR (driver)
49 CFR 395.3A2-HOSPRNP (driver)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 16, 2025 Revoked
Household goods broker: granted -> revoked
Apr 16, 2025 Revoked
Property broker: granted -> revoked
Mar 14, 2024 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Nov 25, 2022 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Dec 1, 2005 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 1, 2005 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jul 15, 2003 Revoked
Motor property common carrier: granted -> revoked
Jun 4, 2003 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Dec 8, 1997 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 8, 1997 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Intra City Dispatch INC reliable? Our read of the record
On the evidence, Intra City Dispatch INC looks like a reliable operator: operating since 1992 with zero federal complaints in the last four years, 40 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 474716 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Michigan
About Intra City Dispatch INC
Intra City Dispatch INC is a federally registered mover based in Muskegon, Michigan, registered with FMCSA since March 1992. Federal filings show 40 power units (trucks/tractors) and 34 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 474716, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about INTRA CITY DISPATCH INC
Is Intra City Dispatch INC legit?
Intra City Dispatch INC has an active USDOT registration (474716). It has no federal complaints on record in the last 4 years.
Is Intra City Dispatch INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Intra City Dispatch INC based?
1450 E Laketon Ave, Muskegon, MI 49442. Phone on file: (231) 739-6270. Registered with FMCSA since March 1992.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 5, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.