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A

HICKORY SPRINGS MFG (DBA HSM SOLUTIONS)

USDOT 46480  •  HICKORY, NC
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Type
Carrier, interstate
Own trucks
1
Status
Active
Complaints, 4 yrs
0

Complaint history

No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.

Company details

Legal nameHICKORY SPRINGS MFG
Doing business asHSM SOLUTIONS
Address235 2ND AVE NW, HICKORY, NC 28601
Phone(828) 328-2201
Email on file[email protected]
Company officerJEFF GILLIAM
OrganizationCorporation
In business sinceJun 1974
Last FMCSA updateMar 2026

Fleet & authority

Power units (trucks)1
Drivers1
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Mar 2003)
Prior revocationNo
risk

MoverAudit risk score: 0/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
0
Average checked mover
0.3
Red flags & green flags
!No federal complaints on record in the last 4 years.
Liability insurance on file with FMCSA, no recent cancellations.
Official FMCSA safety rating: Satisfactory.
USDOT registration is active.
1 truck registered with FMCSA.
No hostage-goods complaints on record.
In business since 1974: a long federal track record.
Never had operating authority revoked.
Roadside safety & insurance

Roadside safety record

Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingSatisfactory

FMCSA safety categories (SMS BASICs), last 24 months:

Driver FitnessBelow cutoff
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff

Insurance on file

Liability insuranceOn file
InsurerFactory Mutual Insurance Company
Policy effective sinceOct 2017
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
Jan 2001 → Dec 2017 Factory Mutual Insurance Company (Cargo) $750k Cancelled
Sep 2000 → Sep 2017 Liberty Mutual Fire Insurance Co. (Bipd/primary) $750k Cancelled
Sep 2000 → Dec 2017 Liberty Mutual Fire Insurance Co. (Bipd/primary) $750k Cancelled
Oct 1998 → Jan 2001 Factory Mutual Insurance Company (Cargo) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Recent roadside inspections
Dec 7, 2023 Walk-around, OH 1 violation
49 CFR 390.21T(a)
Nov 21, 2023 Driver-only, NC Clean, no violations

Last 2 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.

Authority history
Dec 15, 2017 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
No known flags
Spiller Spring Co
Shares address  •  USDOT 264626
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is Hickory Springs Mfg reliable? Our read of the record

On the evidence, Hickory Springs Mfg looks like a reliable operator: operating since 1974 with zero federal complaints in the last four years, 1 registered truck, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.

No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 46480 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About Hickory Springs Mfg

Hickory Springs Mfg, doing business as Hsm Solutions, is a federally registered mover based in Hickory, North Carolina, registered with FMCSA since June 1974. Federal filings show 1 power unit (trucks/tractors) and 1 driver.

Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 46480, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about HICKORY SPRINGS MFG
Is Hickory Springs Mfg legit?
Hickory Springs Mfg has an active USDOT registration (46480). It has no federal complaints on record in the last 4 years.
Is Hickory Springs Mfg a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Hickory Springs Mfg based?
235 2nd Ave Nw, Hickory, NC 28601. Phone on file: (828) 328-2201. Registered with FMCSA since June 1974.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

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