A
SMITH BROS MOVING SERVICE INC (DBA MOUNTAIN WEST MOVING & STORAGE)
USDOT 43827 • MC-32038 • LA GRANDE, OR
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSMITH BROS MOVING SERVICE INC
Doing business asMOUNTAIN WEST MOVING & STORAGE
Address1315 JEFFERSON AVENUE, LA GRANDE, OR 97850
Phone(541) 963-2331
Company officerKAIGER BRASETH
OrganizationCorporation
In business sinceJun 1974
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)8
Drivers3 (3 CDL)
Operation classOther-intra For-, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!2 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓8 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1974: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections2 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/​AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingClean
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerWesco Insurance Company
Policy effective sinceSep 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Authority history
Sep 5, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 5, 2025 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Jun 9, 2021 Revoked
Motor property contract carrier: reinstated -> revoked
Jun 8, 2021 Revoked
Motor property common carrier: reinstated -> revoked
Sep 17, 2009 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Sep 17, 2009 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Sep 8, 2008 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Sep 8, 2008 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Sep 28, 2005 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Sep 28, 2005 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Smith Bros Moving Service INC reliable? Our read of the record
On the evidence, Smith Bros Moving Service INC looks like a reliable operator: operating since 1974 with zero federal complaints in the last four years, 8 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 43827 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Oregon
About Smith Bros Moving Service INC
Smith Bros Moving Service INC, doing business as Mountain West Moving & Storage, is a federally registered mover based in La Grande, Oregon, registered with FMCSA since June 1974. Federal filings show 8 power units (trucks/tractors) and 3 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 43827, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SMITH BROS MOVING SERVICE INC
Is Smith Bros Moving Service INC legit?
Smith Bros Moving Service INC has an active USDOT registration (43827). It has no federal complaints on record in the last 4 years.
Is Smith Bros Moving Service INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Smith Bros Moving Service INC based?
1315 Jefferson Avenue, La Grande, OR 97850. Phone on file: (541) 963-2331. Registered with FMCSA since June 1974.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.