B
A BETTER WAY MOVING AND RELOCATION LLC
USDOT 4338508 • MC-1694827 • POMPANO BEACH, FL
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameA BETTER WAY MOVING AND RELOCATION LLC
Address351 S CYPRESS RD STE 210, POMPANO BEACH, FL 33060
Phone(954) 464-4615
Company officerDUANE LAMAR HERRON II
In business sinceDec 2024
Last FMCSA updateNov 2025
Fleet & authority
Power units (trucks)3
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 18/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
✓USDOT registration is active.
✓3 trucks registered with FMCSA.
Complaint history, year by year
2026 2 complaints
Estimates/Final Charges: 2
Claim Settlement: 1
Deceptive Business Practices: 1
Hostage Goods: 1
Shipment Documents: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 5 complaints
Claim Settlement: 2
Estimates/Final Charges: 2
Pickup and Delivery: 2
Deceptive Business Practices: 1
Hostage Goods: 1
Loss and Damage: 1
Operating Authority: 1
Shipment Documents: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections5 (2 OOS)
Driver inspections10 (8 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerProgressive Express Insurance Company
Coverage750
Policy effective sinceJan 2026
Cancellations, 3 yrs1
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2025 → Feb 2025
Progressive Express Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 13, 2026 Full inspection, UT
15 violations, 3 out-of-service
49 CFR 395.3A2-HOSPDIT (driver), OOS
49 CFR 395.3A3I-HOSPDIT (driver), OOS
49 CFR 393.75A3-TAOL, OOS
49 CFR 390.6-COERCION
49 CFR 395.22H4-ELDBRODS
49 CFR 395.3A3II: Driving beyond 8 hour driving limit since the end of the last on duty… (driver)
+9 more
May 6, 2026 Driver-only, OK
2 violations, 1 out-of-service
49 CFR 383.91A-LCDL (driver), OOS
49 CFR 383.91A-LCDL (driver), OOS
49 CFR 395.8A1-HOSP (driver)
49 CFR 395.8A1-HOSP (driver)
Jan 11, 2026 Full inspection, MT
5 violations, 1 out-of-service
49 CFR 391.11B5-LNCDLNVL (driver), OOS
49 CFR 393.9A-LFTSI
49 CFR 393.9A-LCL
49 CFR 392.2-SLLUCR
49 CFR 393.9A-LIL
Dec 7, 2025 Driver-only, GA
3 violations, 1 out-of-service
49 CFR 392.4A-DOSP (driver), OOS
49 CFR 392.82DUMT: Driver - Using a hand-held mobile telephone (driver)
49 CFR 392.2-SLLML (driver)
Nov 22, 2025 Driver-only, SD
1 violation, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
Nov 14, 2025 Driver-only, AL
2 violations, 1 out-of-service
49 CFR 395.8K2-HOSRC (driver), OOS
49 CFR 395.3A2-HOSPD (driver)
Nov 9, 2025 Driver-only, MS
1 violation
49 CFR 395.3A3-HOSPRNP (driver)
Nov 4, 2025 Full inspection, US
4 violations, 2 out-of-service
49 CFR 395.3A3-HOSPRNC (driver), OOS
49 CFR 395.3A2-HOSPDIT (driver), OOS
49 CFR 393.9A-LCL
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
No interstate authority actions on record. This company has never had operating authority granted, revoked or reinstated in the federal Licensing & Insurance system. Common for local, intrastate-only movers; if they quote you an interstate move, ask who actually holds the authority for it.
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is A Better Way Moving And Relocation LLC reliable? Our read of the record
The federal record argues for real caution with A Better Way Moving And Relocation LLC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About A Better Way Moving And Relocation LLC
A Better Way Moving And Relocation LLC is a federally registered mover based in Pompano Beach, Florida, registered with FMCSA since December 2024. Federal filings show 3 power units (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 7 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (4 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 5 in 2025 to 2 in 2026. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4338508, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about A BETTER WAY MOVING AND RELOCATION LLC
Is A Better Way Moving And Relocation LLC legit?
A Better Way Moving And Relocation LLC has an active USDOT registration (4338508). It has 7 federal complaints in the last 4 years. Review the categories above before booking.
Is A Better Way Moving And Relocation LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does A Better Way Moving And Relocation LLC have?
7 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is A Better Way Moving And Relocation LLC based?
351 S Cypress Rd Ste 210, Pompano Beach, FL 33060. Phone on file: (954) 464-4615. Registered with FMCSA since December 2024.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.