C
UNITED EXPRESS RELOCATIONS LLC
USDOT 4285614 • MC-1666699 • BENSALEM, PA
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices4
3 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameUNITED EXPRESS RELOCATIONS LLC
Address2500 STATE RD SUITE 103 B, BENSALEM, PA 19020
Company officerJULIANA SANTOS
In business sinceAug 2024
Last FMCSA updateApr 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 28/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!3 hostage-goods complaints on federal record.
!Federal out-of-service order issued Jan 20, 2026 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
Complaint history, year by year
2026 1 complaint
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 6 complaints
Estimates/Final Charges: 5
Loss and Damage: 4
Shipment Documents: 3
Deceptive Business Practices: 2
Pickup and Delivery: 2
Weighing: 2
Claim Settlement: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 2 complaints
Deceptive Business Practices: 2
Claim Settlement: 1
Estimates/Final Charges: 1
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Jan 20, 2026. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2
Driver inspections5 (3 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerBerkshire Hathaway Direct Insurance Company
Policy effective sinceSep 2025
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently Sep 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2025 → Sep 2025
Adriatic Insurance Company (Cargo)
$750k
Cancelled
Mar 2025 → Sep 2025
Adriatic Insurance Company (Cargo)
$750k
Cancelled
Sep 2024 → Mar 2025
Adriatic Insurance Company (Cargo)
$750k
Cancelled
Sep 2024 → Sep 2025
United Financial Casualty Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Oct 31, 2025 Driver-only, NC
1 violation
49 CFR 395.8: Record of Duty Status violation (general/form and manner) (driver)
Jul 24, 2025 Driver-only, VA
2 violations, 1 out-of-service
49 CFR 395.8K2-HOSP (driver), OOS
49 CFR 396.17C-PI
Jun 22, 2025 Driver-only, NY
1 violation, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
May 29, 2025 Full inspection, PA
3 violations, 1 out-of-service
49 CFR 391.41(a)-FPC (driver), OOS
49 CFR 392.16: Failing to use seat belt while operating a CMV (driver)
49 CFR 393.9: Inoperable Required Lamp
Mar 3, 2025 Walk-around, MD
7 violations
49 CFR 392.2-SLLDL (driver)
49 CFR 391.41A-MCPC (driver)
49 CFR 393.78: Wipers - Inoperative / missing / damaged wipers
49 CFR 393.9A-LCL
49 CFR 393.9A-LIL
49 CFR 393.9A-LRLI
+1 more
Last 5 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Sep 4, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 17, 2025 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is United Express Relocations LLC reliable? Our read of the record
The federal record argues for real caution with United Express Relocations LLC: 3 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Pennsylvania with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Pennsylvania
About United Express Relocations LLC
United Express Relocations LLC is a federally registered mover based in Bensalem, Pennsylvania, registered with FMCSA since August 2024. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 9 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (6 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 3 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4285614, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about UNITED EXPRESS RELOCATIONS LLC
Is United Express Relocations LLC legit?
United Express Relocations LLC has an active USDOT registration (4285614). It has 9 federal complaints in the last 4 years. Review the categories above before booking.
Is United Express Relocations LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does United Express Relocations LLC have?
9 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 3 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is United Express Relocations LLC based?
2500 State Rd Suite 103 B, Bensalem, PA 19020. Registered with FMCSA since August 2024.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.