A
FLEX STORAGE INC
USDOT 4148650 • MC-1592127 • MIAMI, FL
MoverAudit grade: A, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices1
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameFLEX STORAGE INC
Address1065 SW 8TH ST, MIAMI, FL 33130
Phone(305) 440-1192
Company officerNOE MUNOZ
In business sinceOct 2023
Last FMCSA updateNov 2025
Fleet & authority
Power units (trucks)6
Drivers12
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 9/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓6 trucks registered with FMCSA.
Complaint history, year by year
2026 2 complaints
Loss and Damage: 2
2025 2 complaints
Estimates/Final Charges: 2
Claim Settlement: 1
Deceptive Business Practices: 1
Hostage Goods: 1
Shipment Documents: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerGeico General Insurance Company
Coverage750
Policy effective sinceNov 2025
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently Nov 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jun 2025 → Oct 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jun 2025 → Nov 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2025 → Jun 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2025 → Jun 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Jun 4, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is Flex Storage INC reliable? Our read of the record
The federal record argues for real caution with Flex Storage INC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Flex Storage INC
Flex Storage INC is a federally licensed household goods carrier based in Miami, Florida, registered with FMCSA since October 2023. Federal filings show 6 power units (trucks/tractors) and 12 drivers.
Over the last four years, consumers filed 4 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (2 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4148650, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about FLEX STORAGE INC
Is Flex Storage INC legit?
Flex Storage INC has an active USDOT registration (4148650). It has 4 federal complaints in the last 4 years. Review the categories above before booking.
Is Flex Storage INC a broker or a carrier?
A licensed carrier with 6 registered trucks.
How many complaints does Flex Storage INC have?
4 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Flex Storage INC based?
1065 Sw 8th St, Miami, FL 33130. Phone on file: (305) 440-1192. Registered with FMCSA since October 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.