D
AMERICAN HILLS MOVING & STORAGE INC
USDOT 4128186 • MC-1580238 • WEST HILLS, CA
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges14
Deceptive Business Practices8
12 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameAMERICAN HILLS MOVING & STORAGE INC
Address8961 FARRALONE AVE, WEST HILLS, CA 91304
Phone(818) 946-8810
Company officerGEORGE ALBERT DE LA ROSA
In business sinceSep 2023
Last FMCSA updateAug 2025
Fleet & authority
Power units (trucks)9
Drivers11
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 47/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!12 hostage-goods complaints on federal record.
!29 federal complaints in the last 4 years.
!Federal out-of-service order issued May 2, 2025 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
!10 insurance policy cancellations in the last 3 years.
✓Vehicle out-of-service rate 10.71% is below the national average of 20.72%.
✓USDOT registration is active.
✓9 trucks registered with FMCSA.
Complaint history, year by year
2026 22 complaints
Hostage Goods: 9
Estimates/Final Charges: 8
Loss and Damage: 5
Shipment Documents: 4
Claim Settlement: 3
Pickup and Delivery: 3
Deceptive Business Practices: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 5 complaints
Deceptive Business Practices: 5
Estimates/Final Charges: 5
Shipment Documents: 4
Weighing: 4
Hostage Goods: 3
Claim Settlement: 2
Loss and Damage: 2
Pickup and Delivery: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 2 complaints
Claim Settlement: 2
Pickup and Delivery: 2
Shipment Documents: 2
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Loss and Damage: 1
Operating Authority: 1
Weighing: 1
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued May 2, 2025. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections28 (3 OOS)
Driver inspections44 (28 OOS)
Crashes, last 3 years2, 1 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerState Nationalspecialty Insco/national Specia
Coverage750
Policy effective sinceJan 2026
Cargo insurance5
Cancellations, 3 yrs10
10 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jun 2025 → Oct 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Jan 2025 → Jun 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Oct 2024 → Jan 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Sep 2024 → Sep 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2024 → Oct 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Apr 2024 → May 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Mar 2024 → Apr 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Jan 2024 → Mar 2024
State Nationalspecialty Insco/national Specia (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 3, 2026 Driver-only, MN
1 violation
49 CFR 392.2-SLLTCD (driver)
Jun 3, 2026 Walk-around, IL
2 violations, 1 out-of-service
49 CFR 383.93B2: No passenger vehicle endorsement on CDL (driver), OOS
49 CFR 393.201B: Bolts securing cab broken/loose/missing
May 16, 2026 Driver-only, AR
2 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 396.17C-PI
May 14, 2026 Walk-around, OR
12 violations, 2 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 383.51A-SOUT (driver), OOS
49 CFR 392.2-SLLSR
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
49 CFR 392.2-SLLSIV (driver)
49 CFR 393.9A-LCL
+6 more
May 13, 2026 Walk-around, CO
3 violations
49 CFR 396.17C-PI
49 CFR 393.75B-TFV
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
May 2, 2026 Driver-only, IN
2 violations
49 CFR 392.2-SLLS4 (driver)
49 CFR 396.17C-PI
Apr 29, 2026 Walk-around, ID
3 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 393.9A-LHLI
49 CFR 396.17C-PI
Apr 3, 2026 Walk-around, ID
7 violations, 4 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 393.9A-LTSI, OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 391.11B5-LNCDLNVL (driver), OOS
49 CFR 393.81-H
49 CFR 390.21TE-LCMVINFO
+1 more
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Oct 16, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 23, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 8, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 19, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 15, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 5, 2024 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is American Hills Moving & Storage INC reliable? Our read of the record
The federal record argues for real caution with American Hills Moving & Storage INC: 12 hostage-goods complaints on federal record; 29 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in California with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in California
About American Hills Moving & Storage INC
American Hills Moving & Storage INC is a federally registered mover based in West Hills, California, registered with FMCSA since September 2023. Federal filings show 9 power units (trucks/tractors) and 11 drivers.
Over the last four years, consumers filed 29 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (14 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 12 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending upward: 2 complaints in 2024 grew to 22 in 2026. A rising curve like this usually matters more than the total, because it describes the company as it operates today.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4128186, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about AMERICAN HILLS MOVING & STORAGE INC
Is American Hills Moving & Storage INC legit?
American Hills Moving & Storage INC has an active USDOT registration (4128186). It has 29 federal complaints in the last 4 years. Review the categories above before booking.
Is American Hills Moving & Storage INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does American Hills Moving & Storage INC have?
29 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 12 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is American Hills Moving & Storage INC based?
8961 Farralone Ave, West Hills, CA 91304. Phone on file: (818) 946-8810. Registered with FMCSA since September 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.