C
USA VAN LINES LLC
USDOT 4063870 • MC-1542510 • LOS ANGELES, CA
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices3
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameUSA VAN LINES LLC
Address200 S SAN PEDRO ST STE 501, LOS ANGELES, CA 90012
Phone(909) 643-5643
Company officerSHAHIN NEMAN
In business sinceApr 2023
Last FMCSA updateApr 2023
Fleet & authority
Power units (trucks)0
Drivers0
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 30/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No trucks registered with FMCSA.
!2 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
Complaint history, year by year
2024 4 complaints
Deceptive Business Practices: 2
Estimates/Final Charges: 2
Shipment Documents: 2
Hostage Goods: 2
Claim Settlement: 1
Pickup and Delivery: 1
Loss and Damage: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 2 complaints
Claim Settlement: 1
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Pickup and Delivery: 1
Shipment Documents: 1
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently Aug 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
May 2024 → Aug 2025
U. S. Specialty Insurance Company (Surety)
Cancelled
Feb 2024 → May 2024
Allegheny Casualty Company (Surety)
Cancelled
Feb 2024 → May 2024
Allegheny Casualty Company (Surety)
Cancelled
May 2023 → Feb 2024
Philadelphia Indemnity Insurance Company (Surety)
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Aug 11, 2025 Revoked
Household goods broker: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is USA Van Lines LLC reliable? Our read of the record
The federal record argues for real caution with USA Van Lines LLC: no trucks registered with FMCSA; 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in California with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in California
About USA Van Lines LLC
USA Van Lines LLC is a federally registered mover based in Los Angeles, California, registered with FMCSA since April 2023. Federal filings show no trucks registered to this company.
Over the last four years, consumers filed 6 complaints against this company with the federal government. The most common complaint category is "Deceptive Business Practices" (3 complaints): in plain terms, customers reported being misled about who they were hiring or what they were paying for. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4063870, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about USA VAN LINES LLC
Is USA Van Lines LLC legit?
USA Van Lines LLC has an active USDOT registration (4063870). It has 6 federal complaints in the last 4 years. Review the categories above before booking.
Is USA Van Lines LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does USA Van Lines LLC have?
6 federal complaints in the last 4 years, most in the "Deceptive Business Practices" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is USA Van Lines LLC based?
200 S San Pedro St Ste 501, Los Angeles, CA 90012. Phone on file: (909) 643-5643. Registered with FMCSA since April 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 2, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.