A
SMITH FAMILY TRANSPORTATION LLC
USDOT 4042023 • PHOENIX, AZ
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSMITH FAMILY TRANSPORTATION LLC
Address4435 E CHANDLER BLVD SUITE 200, PHOENIX, AZ 85048
Phone(602) 456-4153
Company officerJUSTIN L SMITH
In business sinceMar 2023
Last FMCSA updateMar 2026
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!3 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections1
Driver inspections2 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerUnited Financial Casualty Company
Coverage750
Policy effective sinceSep 2023
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Sep 2023. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Aug 2023 → Sep 2023
United Financial Casualty Company (Bipd/primary)
$750k
Cancelled
Jul 2023 → Aug 2023
Protective Insurance Co. (Bipd/primary)
$750k
Cancelled
Mar 2023 → Jul 2023
United Financial Casualty Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Dec 16, 2024 Walk-around, NV
5 violations
49 CFR 393.9A-LCL
49 CFR 392.2-SLL (driver)
49 CFR 396.17C-PI
49 CFR 395.8E-HOSPD (driver)
49 CFR 393.203B-CBP
Aug 30, 2024 Driver-only, WY
1 violation, 1 out-of-service
49 CFR 395.8(a)(1) (driver), OOS
Mar 6, 2024 Walk-around, CA
1 violation
49 CFR 392.2 (driver)
Last 3 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
No interstate authority actions on record. This company has never had operating authority granted, revoked or reinstated in the federal Licensing & Insurance system. Common for local, intrastate-only movers; if they quote you an interstate move, ask who actually holds the authority for it.
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Smith Family Transportation LLC reliable? Our read of the record
On the evidence, Smith Family Transportation LLC looks like a reliable operator: operating since 2023 with zero federal complaints in the last four years, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 4042023 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Arizona
About Smith Family Transportation LLC
Smith Family Transportation LLC is a federally registered mover based in Phoenix, Arizona, registered with FMCSA since March 2023. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4042023, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SMITH FAMILY TRANSPORTATION LLC
Is Smith Family Transportation LLC legit?
Smith Family Transportation LLC has an active USDOT registration (4042023). It has no federal complaints on record in the last 4 years.
Is Smith Family Transportation LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Smith Family Transportation LLC based?
4435 E Chandler Blvd Suite 200, Phoenix, AZ 85048. Phone on file: (602) 456-4153. Registered with FMCSA since March 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.