A
NEW CITY MOVING LLC (DBA NEW CITY MOVING & STORAGE LLC)
USDOT 4020807 • MC-1516527 • CHICAGO, IL
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaints by category, last 4 years
Deceptive Business Practices1
Company details
Legal nameNEW CITY MOVING LLC
Doing business asNEW CITY MOVING & STORAGE LLC
Address2929 N CAMPBELL AVE, CHICAGO, IL 60618
Phone(469) 461-5000
Company officerRANDALL BRANSCOME
In business sinceJan 2023
Last FMCSA updateAug 2025
Fleet & authority
Power units (trucks)82
Drivers87 (2 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 3/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Shares an address, phone or officer with 6 movers that have complaints or revoked authority (see identity check below).
✓Vehicle out-of-service rate 9.09% is below the national average of 20.72%.
✓Liability insurance on file with FMCSA, no recent cancellations.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓82 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
Complaint history, year by year
2026 1 complaint
Loss and Damage: 1
2025 1 complaint
Claim Settlement: 1
Deceptive Business Practices: 1
Pickup and Delivery: 1
Shipment Documents: 1
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections11 (1 OOS)
Driver inspections24 (4 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerHanover Insurance Co.
Policy effective sinceApr 2023
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2022 → Apr 2023
Hanover Insurance Co. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jun 1, 2026 Full inspection, OK
4 violations, 1 out-of-service
49 CFR 396.3A1-BOS, OOS
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
49 CFR 393.47E: Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt
49 CFR 393.53B-B
Apr 9, 2026 Driver-only, IL
Clean, no violations
Feb 24, 2026 Walk-around, IN
1 violation, 1 out-of-service
49 CFR 391.11B2-S (driver), OOS
Feb 1, 2026 Driver-only, WI
2 violations
49 CFR 395.22G-ELDMFV (driver)
49 CFR 392.2-SLLSR
Jan 23, 2026 Driver-only, NY
3 violations
49 CFR 392.2-SLLIFTA
49 CFR 392.2-SLLSR
49 CFR 395.22H4-ELDBRODS
Nov 12, 2025 Walk-around, IL
Clean, no violations
Sep 18, 2025 Full inspection, IN
Clean, no violations
Aug 22, 2025 Driver-only, IL
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
No interstate authority actions on record. This company has never had operating authority granted, revoked or reinstated in the federal Licensing & Insurance system. Common for local, intrastate-only movers; if they quote you an interstate move, ask who actually holds the authority for it.
Shared identity check
Caution: this company shares its address, phone number or officer with 6 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is New City Moving LLC reliable? Our read of the record
On the evidence, New City Moving LLC looks like a reliable operator: operating since 2023 with only 2 complaints on record, 82 registered trucks, a roadside out-of-service rate below the national average, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 4020807 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
One caveat regardless of the rest: this company shares an address, phone number or officer with 6 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Illinois
About New City Moving LLC
New City Moving LLC, doing business as New City Moving & Storage Llc, is a federally licensed household goods carrier based in Chicago, Illinois, registered with FMCSA since January 2023. Federal filings show 82 power units (trucks/tractors) and 87 drivers.
Over the last four years, consumers filed 2 complaints against this company with the federal government. The most common complaint category is "Claim Settlement" (1 complaint): in plain terms, customers reported that damage claims were denied, delayed or underpaid.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4020807, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about NEW CITY MOVING LLC
Is New City Moving LLC legit?
New City Moving LLC has an active USDOT registration (4020807). It has 2 federal complaints in the last 4 years. Review the categories above before booking.
Is New City Moving LLC a broker or a carrier?
A licensed carrier with 82 registered trucks.
How many complaints does New City Moving LLC have?
2 federal complaints in the last 4 years, most in the "Claim Settlement" category. None are hostage-goods complaints. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is New City Moving LLC based?
2929 N Campbell Ave, Chicago, IL 60618. Phone on file: (469) 461-5000. Registered with FMCSA since January 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.