C
INFINITY MOVING SOLUTIONS LLC
USDOT 4004925 • MC-1506259 • PORT SAINT LUCIE, FL
MoverAudit grade: C, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices18
Estimates/Final Charges13
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameINFINITY MOVING SOLUTIONS LLC
Address6961 HERITAGE DRIVE UNIT A, PORT SAINT LUCIE, FL 34952
Phone(855) 316-2426
Company officerLEANN KAREEN ZELAYA
In business sinceJan 2023
Last FMCSA updateMar 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 34/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!23 federal complaints in the last 4 years.
!Federal out-of-service order issued Feb 5, 2026 (90 Day Failure To Pay Fine).
!Operating authority was revoked at least once (see authority history below).
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓Never had operating authority revoked.
Complaint history, year by year
2025 5 complaints
Claim Settlement: 4
Deceptive Business Practices: 4
Loss and Damage: 3
Estimates/Final Charges: 2
Shipment Documents: 2
Weighing: 2
Pickup and Delivery: 1
2024 9 complaints
Deceptive Business Practices: 7
Shipment Documents: 7
Estimates/Final Charges: 6
Pickup and Delivery: 6
Claim Settlement: 4
Weighing: 4
Loss and Damage: 3
Operating Authority: 2
Hostage Goods: 2
Insurance: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 9 complaints
Deceptive Business Practices: 7
Pickup and Delivery: 7
Shipment Documents: 6
Estimates/Final Charges: 5
Claim Settlement: 4
Insurance: 2
Loss and Damage: 2
Operating Authority: 2
Other Commercial Complaints: 1
Weighing: 1
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Feb 5, 2026. Reason on file: 90 Day Failure To Pay Fine. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections1
Driver inspections2 (1 OOS)
Crashes, last 3 years1
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
No insurance filings found in the federal Licensing & Insurance system for this company. Interstate movers must file proof of liability coverage; always ask for a current certificate of insurance before moving day.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2025 → Jul 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2025 → Jul 2025
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Nov 2024 → Nov 2024
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Nov 2024 → Jan 2025
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Aug 2024 → Nov 2024
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Apr 2024 → Aug 2024
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Apr 2024 → Apr 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Apr 2024 → Apr 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Mar 7, 2025 Driver-only, GA
Clean, no violations
Jun 27, 2024 Full inspection, TN
4 violations, 2 out-of-service
49 CFR 391.41(a) (driver), OOS
49 CFR 395.8(a)(1) (driver), OOS
49 CFR 393.95(a)(1)
49 CFR 396.17(c)
Apr 18, 2024 Driver-only, MI
5 violations, 1 out-of-service
49 CFR 395.8(a)(1) (driver), OOS
49 CFR 391.41(a)(1) (driver)
49 CFR 392.2
49 CFR 396.17(c)
49 CFR 396.9(d)(2)
Apr 10, 2024 Driver-only, NY
5 violations, 1 out-of-service
49 CFR 395.8(a) (driver), OOS
49 CFR 392.2 (driver)
49 CFR 391.11(b)(2) (driver)
49 CFR 396.17(c)
49 CFR 392.2
Aug 30, 2023 Driver-only, NY
4 violations, 1 out-of-service
49 CFR 395.8(a)(1) (driver), OOS
49 CFR 392.2 (driver)
49 CFR 390.21(b) (driver)
49 CFR 396.17(c) (driver)
Last 5 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jul 8, 2025 Revoked
Household goods common carrier: granted -> revoked
Jul 8, 2025 Revoked
Motor property common carrier: granted -> revoked
Apr 3, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 28, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 22, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 16, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 2, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 9, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 26, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Infinity Moving Solutions LLC reliable? Our read of the record
The federal record argues for real caution with Infinity Moving Solutions LLC: 2 hostage-goods complaints on federal record; 23 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Infinity Moving Solutions LLC
Infinity Moving Solutions LLC is a federally registered mover based in Port Saint Lucie, Florida, registered with FMCSA since January 2023. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 23 complaints against this company with the federal government. The most common complaint category is "Deceptive Business Practices" (18 complaints): in plain terms, customers reported being misled about who they were hiring or what they were paying for. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 9 in 2023 to 5 in 2025. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 4004925, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about INFINITY MOVING SOLUTIONS LLC
Is Infinity Moving Solutions LLC legit?
Infinity Moving Solutions LLC has an active USDOT registration (4004925). It has 23 federal complaints in the last 4 years. Review the categories above before booking.
Is Infinity Moving Solutions LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Infinity Moving Solutions LLC have?
23 federal complaints in the last 4 years, most in the "Deceptive Business Practices" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Infinity Moving Solutions LLC based?
6961 Heritage Drive Unit A, Port Saint Lucie, FL 34952. Phone on file: (855) 316-2426. Registered with FMCSA since January 2023.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.