F
METRO HOP RELOCATION LLC
USDOT 3994573 • MC-1499529 • BOCA RATON, FL
MoverAudit grade: F, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges43
Deceptive Business Practices42
8 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameMETRO HOP RELOCATION LLC
Address7284 WEST PALMETTO PARK RD STE 301, BOCA RATON, FL 33433
Phone(239) 351-4176
Company officerJACOB TAYLOR
In business sinceDec 2022
Last FMCSA updateJul 2025
Fleet & authority
Power units (trucks)0
Drivers0
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 70/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No trucks registered with FMCSA.
!8 hostage-goods complaints on federal record.
!73 federal complaints in the last 4 years.
!3 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
Complaint history, year by year
2026 13 complaints
Estimates/Final Charges: 7
Claim Settlement: 3
Pickup and Delivery: 3
Deceptive Business Practices: 2
Hostage Goods: 2
Shipment Documents: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 19 complaints
Estimates/Final Charges: 11
Deceptive Business Practices: 10
Shipment Documents: 7
Claim Settlement: 4
Pickup and Delivery: 4
Loss and Damage: 2
Weighing: 2
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 25 complaints
Deceptive Business Practices: 19
Estimates/Final Charges: 15
Claim Settlement: 12
Shipment Documents: 12
Loss and Damage: 8
Pickup and Delivery: 6
Weighing: 6
Operating Authority: 2
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 16 complaints
Deceptive Business Practices: 11
Estimates/Final Charges: 10
Shipment Documents: 7
Pickup and Delivery: 6
Weighing: 6
Hostage Goods: 4
Loss and Damage: 4
Claim Settlement: 3
Insurance: 2
Operating Authority: 1
Whistleblower Complaint: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerNationwide Mutual Insurance Comp
Policy effective sinceJan 2026
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Dec 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2023 → Dec 2024
Hudson Insurance Company (Surety)
Cancelled
Dec 2022 → Dec 2023
Gray Casualty & Surety Company (Surety)
Cancelled
Dec 2022 → Dec 2023
Gray Casualty & Surety Company (Surety)
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Nov 29, 2024 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Nov 28, 2023 Discontinued revocation
Broker: involuntary revocation -> discontinued revocation
Shared identity check
This company shares an address, phone or officer with 1 other registered mover, none with visible red flags. Shared registration details are common for family businesses and shared offices; listed here for transparency.
Is Metro Hop Relocation LLC reliable? Our read of the record
The federal record argues for real caution with Metro Hop Relocation LLC: no trucks registered with FMCSA; 8 hostage-goods complaints on federal record; 73 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Metro Hop Relocation LLC
Metro Hop Relocation LLC is a federally registered mover based in Boca Raton, Florida, registered with FMCSA since December 2022. Federal filings show no trucks registered to this company.
Over the last four years, consumers filed 73 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (43 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 8 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3994573, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about METRO HOP RELOCATION LLC
Is Metro Hop Relocation LLC legit?
Metro Hop Relocation LLC has an active USDOT registration (3994573). It has 73 federal complaints in the last 4 years. Review the categories above before booking.
Is Metro Hop Relocation LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Metro Hop Relocation LLC have?
73 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 8 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Metro Hop Relocation LLC based?
7284 West Palmetto Park Rd Ste 301, Boca Raton, FL 33433. Phone on file: (239) 351-4176. Registered with FMCSA since December 2022.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 4, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.