B
THE TOUCH DETAILING LLC
USDOT 3974411 • GASTONIA, NC
MoverAudit grade: B, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameTHE TOUCH DETAILING LLC
Address1706 POST COURT, GASTONIA, NC 28054
Phone(919) 394-7891
Company officerTRACY COLEY
In business sinceOct 2022
Last FMCSA updateOct 2024
Fleet & authority
Power units (trucks)0
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationNo
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No trucks registered with FMCSA.
!No federal complaints on record in the last 4 years.
!Federal out-of-service order issued Sep 1, 2024 (New Entrant Revoked - Refusal Of Audit/no Contact).
!3 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓No hostage-goods complaints on record.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Sep 1, 2024. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections5 (3 OOS)
Driver inspections5 (3 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerProgressive Southeastern Insurance Company
Coverage750
Policy effective sinceMar 2024
Cancellations, 3 yrs3
3 insurance cancellations in the last 3 years, most recently Aug 2026. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jul 2026 → Aug 2026
Berkshire Hathaway Homestate Insurance Company (Bipd/primary)
Cancelled
Mar 2024 → Jul 2026
Progressive Southeastern Insurance Company (Bipd/primary)
Cancelled
Nov 2022 → Mar 2024
Progressive Southeastern Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Aug 5, 2026 Full inspection, NM
5 violations, 3 out-of-service
49 CFR 393.43DBMA: Brake - Breakaway not attached to the towing vehicle, OOS
49 CFR 393.110B3-C, OOS
49 CFR 395.8E-HOSPD (driver), OOS
49 CFR 392.2-SLL (driver)
49 CFR 392.2-SLL (driver)
Jun 23, 2026 Driver-only, VA
1 violation
49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver)
Jun 18, 2026 Walk-around, OH
2 violations
49 CFR 392.2-SLLSR
49 CFR 395.3AII: Driving beyond 8 hour driving limit since the end of the last on duty… (driver)
May 12, 2026 Full inspection, AZ
10 violations, 6 out-of-service
49 CFR 393.43DBMA: Brake - Breakaway not attached to the towing vehicle, OOS
49 CFR 396.3A1-BOS, OOS
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 393.130B-CHVE, OOS
+4 more
Mar 11, 2026 Full inspection, MO
4 violations, 3 out-of-service
49 CFR 393.41-BNPB, OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 392.2-SLLSR
Feb 26, 2026 Walk-around, WV
3 violations
49 CFR 393.104F3-C
49 CFR 390.21TC-MC
49 CFR 392.2-SLLTL (driver)
Feb 21, 2026 Full inspection, FL
8 violations, 2 out-of-service
49 CFR 396.3A1-HCM, OOS
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 392.2-SLLSR
49 CFR 393.9A-LRLI
49 CFR 392.2-SLLTCD (driver)
49 CFR 393.9A-LSML
+2 more
Last 7 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Aug 26, 2026 Involuntary suspension
Motor property common carrier: granted -> involuntary suspension
Mar 15, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is The Touch Detailing LLC reliable? Our read of the record
On the evidence, The Touch Detailing LLC looks like a reliable operator: operating since 2022 with zero federal complaints in the last four years. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3974411 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in North Carolina
About The Touch Detailing LLC
The Touch Detailing LLC is a federally registered mover based in Gastonia, North Carolina, registered with FMCSA since October 2022. Federal filings show no trucks registered to this company.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3974411, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about THE TOUCH DETAILING LLC
Is The Touch Detailing LLC legit?
The Touch Detailing LLC has an active USDOT registration (3974411). It has no federal complaints on record in the last 4 years.
Is The Touch Detailing LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is The Touch Detailing LLC based?
1706 Post Court, Gastonia, NC 28054. Phone on file: (919) 394-7891. Registered with FMCSA since October 2022.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Nov 6, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.