D
EAST WEST MOVERS LLC
USDOT 3957023 • MC-1474568 • CLIFTON, NJ
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges25
Deceptive Business Practices19
11 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameEAST WEST MOVERS LLC
Address71 ROOSEVELT AVE, CLIFTON, NJ 07011
Phone(862) 662-7223
Company officerFERAS RASHID
In business sinceSep 2022
Last FMCSA updateMay 2026
Fleet & authority
Power units (trucks)2
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingConditional (Aug 2024)
Prior revocationYes
MoverAudit risk score: 50/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!11 hostage-goods complaints on federal record.
!33 federal complaints in the last 4 years.
!Federal out-of-service order issued Sep 5, 2023 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓Never had operating authority revoked.
Complaint history, year by year
2026 9 complaints
Estimates/Final Charges: 4
Hostage Goods: 3
Claim Settlement: 2
Loss and Damage: 2
Deceptive Business Practices: 1
Shipment Documents: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 13 complaints
Estimates/Final Charges: 10
Deceptive Business Practices: 8
Loss and Damage: 7
Claim Settlement: 4
Pickup and Delivery: 4
Shipment Documents: 3
Hostage Goods: 3
Weighing: 2
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 10 complaints
Estimates/Final Charges: 10
Deceptive Business Practices: 9
Weighing: 6
Shipment Documents: 5
Hostage Goods: 5
Claim Settlement: 4
Loss and Damage: 4
Pickup and Delivery: 3
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 1 complaint
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Insurance: 1
Operating Authority: 1
Shipment Documents: 1
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued Sep 5, 2023. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections9 (4 OOS)
Driver inspections14 (5 OOS)
Crashes, last 3 years0
FMCSA safety ratingConditional
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceDec 2025
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently Dec 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2023 → Dec 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Dec 2023 → Dec 2024
American Millennium Ins/citadel Reinsurance (Bipd/primary)
$1,000k
Cancelled
Dec 2022 → Dec 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Dec 2022 → Dec 2023
State Nationalspecialty Insco/national Specia (Bipd/primary)
$1,000k
Cancelled
Dec 2022 → Dec 2022
State Nationalspecialty Insco/national Specia (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 29, 2026 Walk-around, VT
10 violations, 3 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 391.11B2-Q (driver), OOS
49 CFR 393.9A-LTSI, OOS
49 CFR 393.9A-HLLH
49 CFR 393.9A-LCL
49 CFR 393.9A-LRLI
+4 more
May 3, 2026 Walk-around, NJ
6 violations, 1 out-of-service
49 CFR 392.9BA-INACTIVE, OOS
49 CFR 396.17C-PI
49 CFR 392.2-SLLTL
49 CFR 393.9A-LIL
49 CFR 393.9A-LIL
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
Feb 21, 2026 Walk-around, NC
1 violation
49 CFR 393.9H: Inoperable head lamps
Nov 17, 2025 Full inspection, MA
5 violations
49 CFR 395.8F1-HOSM (driver)
49 CFR 390.21TB1-MC
49 CFR 390.21TB2-DOT
49 CFR 393.95A4-EEUS
49 CFR 393.9A-LLPL
Sep 4, 2025 Driver-only, MA
4 violations, 1 out-of-service
49 CFR 391.41B10-MC (driver), OOS
49 CFR 392.16B-DPASS (driver)
49 CFR 395.8A1-HOSP (driver)
49 CFR 390.21TB2-DOT
Aug 22, 2025 Driver-only, NC
Clean, no violations
Aug 12, 2025 Driver-only, MI
2 violations
49 CFR 392.2-SLLTL (driver)
49 CFR 395.8D10-HOSF (driver)
Jun 30, 2025 Full inspection, CT
12 violations, 1 out-of-service
49 CFR 393.9A-LTSI, OOS
49 CFR 393.9A-LRLI
49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
49 CFR 393.78: Wipers - Inoperative / missing / damaged wipers
49 CFR 393.9A-LIL
49 CFR 393.9A-LSLI
+6 more
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jan 2, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Dec 26, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 2, 2024 Revoked
Household goods common carrier: granted -> revoked
Dec 7, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is East West Movers LLC reliable? Our read of the record
The federal record argues for real caution with East West Movers LLC: 11 hostage-goods complaints on federal record; 33 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About East West Movers LLC
East West Movers LLC is a federally registered mover based in Clifton, New Jersey, registered with FMCSA since September 2022. Federal filings show 2 power units (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 33 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (25 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 11 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending upward: 1 complaint in 2023 grew to 9 in 2026. A rising curve like this usually matters more than the total, because it describes the company as it operates today.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3957023, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about EAST WEST MOVERS LLC
Is East West Movers LLC legit?
East West Movers LLC has an active USDOT registration (3957023). It has 33 federal complaints in the last 4 years. Review the categories above before booking.
Is East West Movers LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does East West Movers LLC have?
33 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 11 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is East West Movers LLC based?
71 Roosevelt Ave, Clifton, NJ 07011. Phone on file: (862) 662-7223. Registered with FMCSA since September 2022.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.