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D

LODESTONE LOGISTICS LLC (DBA NO BORDERS MOVING AND STORAGE)

USDOT 3830151  •  MC-1389096  •  CONROE, TX
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Type
Carrier, intrastate
Own trucks
1
Status
Active
Complaints, 4 yrs
50

Complaints by category, last 4 years

Pickup and Delivery
28
Estimates/Final Charges
25
Deceptive Business Practices
19
Shipment Documents
17
Claim Settlement
16
Loss and Damage
15
Weighing
14
10 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.

Company details

Legal nameLODESTONE LOGISTICS LLC
Doing business asNO BORDERS MOVING AND STORAGE
Address17116 HARPER'S TRACE # 901, CONROE, TX 77385
Phone(917) 539-6556
Email on file[email protected]
Company officerLORENZO ALTUZARRA
In business sinceFeb 2022
Last FMCSA updateJan 2026

Fleet & authority

Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationIntrastate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 60/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
50
Average checked mover
0.3
Red flags & green flags
!10 hostage-goods complaints on federal record.
!50 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!18 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 2 movers that have complaints or revoked authority (see identity check below).
✓Vehicle out-of-service rate 7.41% is below the national average of 20.72%.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓Never had operating authority revoked.
Complaint history, year by year
2026 12 complaints
Estimates/Final Charges: 3 Deceptive Business Practices: 2 Loss and Damage: 2 Pickup and Delivery: 2 Hostage Goods: 2 Claim Settlement: 1 Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 28 complaints
Pickup and Delivery: 18 Estimates/Final Charges: 14 Deceptive Business Practices: 12 Shipment Documents: 11 Loss and Damage: 10 Claim Settlement: 9 Weighing: 9 Hostage Goods: 8 Insurance: 1 Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2024 9 complaints
Estimates/Final Charges: 7 Pickup and Delivery: 7 Claim Settlement: 5 Shipment Documents: 5 Deceptive Business Practices: 4 Weighing: 4 Loss and Damage: 2 Insurance: 1 Operating Authority: 1 Whistleblower Complaint: 1
2023 1 complaint
Claim Settlement: 1 Deceptive Business Practices: 1 Estimates/Final Charges: 1 Loss and Damage: 1 Pickup and Delivery: 1 Shipment Documents: 1 Weighing: 1
Roadside safety & insurance

Roadside safety record

Vehicle out-of-service rate, this company vs. national average:

This company
7.41%
National avg
20.72%
Vehicle inspections27 (2 OOS)
Driver inspections42 (30 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated

FMCSA safety categories (SMS BASICs), last 24 months:

Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record

Insurance on file

Liability insuranceOn file
InsurerPrime Insurance Company
Coverage750
Policy effective sinceDec 2025
Cancellations, 3 yrs18
18 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
Sep 2025 → Oct 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
Sep 2025 → Oct 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
Aug 2025 → Sep 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
Jun 2025 → Aug 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
Jun 2025 → Aug 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
May 2025 → Jul 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
May 2025 → Jun 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
Mar 2025 → May 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Recent roadside inspections
Apr 22, 2026 Walk-around, OH 7 violations
Apr 1, 2026 Full inspection, KS 23 violations, 3 out-of-service
Dec 30, 2025 Driver-only, GA 9 violations
Dec 4, 2025 Walk-around, PA 12 violations, 5 out-of-service
Nov 22, 2025 Driver-only, MO 26 violations, 1 out-of-service
Nov 17, 2025 Driver-only, OH 1 violation, 1 out-of-service
Nov 15, 2025 Driver-only, MS 3 violations, 2 out-of-service
Oct 9, 2025 Driver-only, NC 3 violations, 1 out-of-service

Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.

Authority history
Oct 17, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 19, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 15, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 23, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 10, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 24, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 27, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 7, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 31, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 17, 2022 Revoked
Motor property common carrier: granted -> revoked
Shared identity check
Caution: this company shares its address, phone number or officer with 2 movers that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Authority revoked
Cg Logistics I Llc
Shares phone  •  USDOT 3611241
 Authority revoked
Against The Wind Logistic Services Llc
Shares officer  •  USDOT 3942113
 No known flags
Fortress Moving And Storage Llc
Shares phone  •  USDOT 4366709
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is Lodestone Logistics LLC reliable? Our read of the record

The federal record argues for real caution with Lodestone Logistics LLC: 10 hostage-goods complaints on federal record; 50 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.

If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Texas with cleaner records doing the same routes; two of them are listed below.

One caveat regardless of the rest: this company shares an address, phone number or officer with 2 other registered movers that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

Carriers to compare in Texas
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About Lodestone Logistics LLC

Lodestone Logistics LLC, doing business as No Borders Moving And Storage, is a federally registered mover based in Conroe, Texas, registered with FMCSA since February 2022. Federal filings show 1 power unit (trucks/tractors) and 1 driver.

Over the last four years, consumers filed 50 complaints against this company with the federal government. The most common complaint category is "Pickup and Delivery" (28 complaints): in plain terms, customers reported missed pickup windows, late deliveries or no-shows. Most seriously, 10 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.

The complaint volume is trending upward: 1 complaint in 2023 grew to 12 in 2026. A rising curve like this usually matters more than the total, because it describes the company as it operates today.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3830151, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about LODESTONE LOGISTICS LLC
Is Lodestone Logistics LLC legit?
Lodestone Logistics LLC has an active USDOT registration (3830151). It has 50 federal complaints in the last 4 years. Review the categories above before booking.
Is Lodestone Logistics LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Lodestone Logistics LLC have?
50 federal complaints in the last 4 years, most in the "Pickup and Delivery" category. That includes 10 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Lodestone Logistics LLC based?
17116 Harper's Trace # 901, Conroe, TX 77385. Phone on file: (917) 539-6556. Registered with FMCSA since February 2022.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

Check another mover