B
ALFA RELOCATION INC (DBA GIA GROUP)
USDOT 3781238 • MC-1353657 • CHARLOTTE, NC
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameALFA RELOCATION INC
Doing business asGIA GROUP
Address11655 FLAT BRANCH CLOSE DR APT 5206, CHARLOTTE, NC 28277
Phone(619) 380-4158
Company officerILYA GORBUNOV
In business sinceDec 2021
Last FMCSA updateAug 2025
Fleet & authority
Power units (trucks)1
Drivers1 (1 CDL)
Operation classAuthorized For Hire
Carrier operationIntrastate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 16/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!2 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
Complaint history, year by year
2025 1 complaint
Shipment Documents: 1
2023 2 complaints
Claim Settlement: 2
Deceptive Business Practices: 2
Estimates/Final Charges: 2
Hostage Goods: 2
Loss and Damage: 2
Pickup and Delivery: 2
Shipment Documents: 2
Weighing: 2
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections2 (1 OOS)
Driver inspections3
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceNot on file
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently Jun 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jun 2024 → Jun 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Aug 2023 → Jun 2025
Progressive Southeastern Insurance Company (Bipd/primary)
$750k
Cancelled
Jun 2023 → Jun 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
May 2023 → Aug 2023
Progressive Southeastern Insurance Company (Bipd/primary)
$750k
Cancelled
Jun 2022 → Jun 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jun 2022 → Jun 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jun 2022 → Jul 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2022 → May 2023
Progressive Preferred Insurance Co. (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Feb 28, 2025 Walk-around, AZ
6 violations, 1 out-of-service
49 CFR 393.9A-LTSI, OOS
49 CFR 390.21TC-MC
49 CFR 392.2-SLLIFTA
49 CFR 393.11A1-CSURR
49 CFR 393.55E-B
49 CFR 392.2-SLLSIV (driver)
Aug 23, 2024 Driver-only, WA
Clean, no violations
Jun 18, 2024 Full inspection, UT
2 violations
49 CFR 393.47(e)
49 CFR 393.53(b)
May 11, 2024 Driver-only, TN
Clean, no violations
Apr 17, 2024 Full inspection, CA
2 violations, 1 out-of-service
49 CFR 393.75(a)(3), OOS
49 CFR 392.2
Mar 23, 2024 Driver-only, CA
2 violations
49 CFR 392.2 (driver)
49 CFR 395.22(h)(4) (driver)
Mar 5, 2024 Driver-only, OR
Clean, no violations
Mar 2, 2024 Driver-only, OR
3 violations
49 CFR 395.8(e)(1) (driver)
49 CFR 395.8(e)(1) (driver)
49 CFR 395.3(a)(2) (driver)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jun 30, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Jun 30, 2025 Revoked
Motor property common carrier: reinstated -> revoked
Jul 1, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 25, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 3, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 5, 2023 Revoked
Motor property common carrier: granted -> revoked
Jun 5, 2023 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Alfa Relocation INC reliable? Our read of the record
The federal record argues for real caution with Alfa Relocation INC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in North Carolina with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in North Carolina
About Alfa Relocation INC
Alfa Relocation INC, doing business as Gia Group, is a federally registered mover based in Charlotte, North Carolina, registered with FMCSA since December 2021. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 3 complaints against this company with the federal government. The most common complaint category is "Shipment Documents" (3 complaints): in plain terms, customers reported problems with required paperwork such as bills of lading and inventories. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3781238, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about ALFA RELOCATION INC
Is Alfa Relocation INC legit?
Alfa Relocation INC has an active USDOT registration (3781238). It has 3 federal complaints in the last 4 years. Review the categories above before booking.
Is Alfa Relocation INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Alfa Relocation INC have?
3 federal complaints in the last 4 years, most in the "Shipment Documents" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Alfa Relocation INC based?
11655 Flat Branch Close Dr Apt 5206, Charlotte, NC 28277. Phone on file: (619) 380-4158. Registered with FMCSA since December 2021.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.