A
SILVA'S EXPRESS INC
USDOT 371007 • MC-205643 • LOWELL, MA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameSILVA'S EXPRESS INC
Address81 PHOENIX AVENUE, LOWELL, MA 01852
Phone(978) 454-4805
Company officerFERNANDO BETTENCOURT
OrganizationCorporation
In business sinceOct 1989
Last FMCSA updateJan 2026
Fleet & authority
Power units (trucks)6
Drivers6
Carrier operationInterstate
Broker authorityn/a
Carrier authorityYes
Safety ratingSatisfactory (Apr 2009)
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
✓Liability insurance on file with FMCSA, no recent cancellations.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓Holds real carrier authority: they move goods themselves.
✓6 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1989: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections3
Driver inspections5
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Driver FitnessClean
Controlled Substances/ AlcoholClean
Hours-of-Service ComplianceBelow cutoff
Unsafe DrivingBelow cutoff
Vehicle MaintenanceBelow cutoff
Insurance on file
Liability insuranceOn file
InsurerHanover Insurance Co.
Policy effective sinceOct 2010
Cancellations, 3 yrs0
Stable coverage. Insurance is on file with FMCSA and no cancellations were recorded in the last 3 years.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Jan 2022 → Jan 2022
Safety Insurance Co. (Bipd/primary)
$750k
Cancelled
Jan 2012 → Jan 2022
Safety Insurance Co. (Bipd/primary)
$750k
Cancelled
Apr 2010 → Oct 2010
Onebeacon America Insurance Company (Cargo)
$750k
Cancelled
Apr 2010 → Oct 2010
Onebeacon America Insurance Company (Cargo)
$750k
Cancelled
Jan 2008 → Jan 2012
Pilgrim Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2006 → Jan 2008
Pilgrim Insurance Company (Bipd/primary)
$750k
Cancelled
Oct 2003 → Dec 2005
Onebeacon Insurance Company (Cargo)
$750k
Cancelled
Jan 2001 → Jan 2006
Travelers Indemnity Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 26, 2026 Driver-only, VT
Clean, no violations
May 12, 2026 Full inspection, MS
2 violations, 2 out-of-service
49 CFR 396.3A1-BOS, OOS
49 CFR 396.3A1-BOS, OOS
Apr 21, 2026 Walk-around, CT
7 violations
49 CFR 392.2-SLL
49 CFR 393.78A-WS
49 CFR 393.9A-LSML
49 CFR 393.9A-LSML
49 CFR 393.9A-LIL
49 CFR 393.9A-LRLI
+8 more
Nov 11, 2025 Driver-only, MA
1 violation
49 CFR 396.17C-PI
Apr 22, 2025 Walk-around, AR
1 violation
49 CFR 396.17C-PI
Nov 26, 2024 Walk-around, MD
1 violation
49 CFR 393.9A-LHLI
Jul 19, 2024 Driver-only, NY
1 violation
49 CFR 392.2
Jul 1, 2024 Walk-around, TX
1 violation
49 CFR 393.9(a)
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jan 26, 2012 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 26, 2012 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Oct 4, 2010 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Jan 31, 1997 Revoked
Motor property common carrier: reinstated -> revoked
Jan 31, 1997 Revoked
Motor property common carrier: granted -> revoked
Aug 26, 1996 Transferred
Motor property common carrier: granted -> transferred
Aug 26, 1996 Transferred
Motor property contract carrier: granted -> transferred
May 26, 1996 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Feb 2, 1995 Discontinued revocation
Motor property contract carrier: involuntary revocation -> discontinued revocation
Feb 1, 1995 Discontinued revocation
Motor property common carrier: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Silva's Express INC reliable? Our read of the record
On the evidence, Silva's Express INC looks like a reliable operator: operating since 1989 with zero federal complaints in the last four years, 6 registered trucks, liability insurance on file without recent cancellations. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 371007 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Massachusetts
About Silva's Express INC
Silva's Express INC is a federally licensed household goods carrier based in Lowell, Massachusetts, registered with FMCSA since October 1989. Federal filings show 6 power units (trucks/tractors) and 6 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 371007, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SILVA'S EXPRESS INC
Is Silva's Express INC legit?
Silva's Express INC has an active USDOT registration (371007). It has no federal complaints on record in the last 4 years.
Is Silva's Express INC a broker or a carrier?
A licensed carrier with 6 registered trucks.
Where is Silva's Express INC based?
81 Phoenix Avenue, Lowell, MA 01852. Phone on file: (978) 454-4805. Registered with FMCSA since October 1989.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.