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D

TOP MOVING USA LLC (DBA YOUR AUTO EXPRESS)

USDOT 3705965  •  MC-1298689  •  AURORA, CO
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Type
Carrier, interstate
Own trucks
2
Status
Active
Complaints, 4 yrs
26

Complaints by category, last 4 years

Estimates/Final Charges
14
Pickup and Delivery
12
Deceptive Business Practices
11
Shipment Documents
11
Claim Settlement
8
Weighing
7
Hostage Goods
6
6 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.

Company details

Legal nameTOP MOVING USA LLC
Doing business asYOUR AUTO EXPRESS
Address18000 E 22ND AVE SUITE 106, AURORA, CO 80011
Phone(720) 445-8085
Email on file[email protected]
Company officerBADRI OKUJAVA
In business sinceAug 2021
Last FMCSA updateNov 2025

Fleet & authority

Power units (trucks)2
Drivers3 (1 CDL)
Operation classPrivate Property, Authorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 46/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
26
Average checked mover
0.2
Red flags & green flags
!6 hostage-goods complaints on federal record.
!26 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!6 insurance policy cancellations in the last 3 years.
USDOT registration is active.
2 trucks registered with FMCSA.
Complaint history, year by year
2026 10 complaints
Hostage Goods: 4 Pickup and Delivery: 3 Estimates/Final Charges: 1 Claim Settlement: 1 Loss and Damage: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 11 complaints
Estimates/Final Charges: 8 Deceptive Business Practices: 7 Shipment Documents: 7 Pickup and Delivery: 7 Weighing: 5 Loss and Damage: 5 Claim Settlement: 4 Operating Authority: 2 Insurance: 1
2024 4 complaints
Estimates/Final Charges: 4 Deceptive Business Practices: 3 Shipment Documents: 3 Claim Settlement: 3 Hostage Goods: 2 Pickup and Delivery: 2 Weighing: 2 Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 1 complaint
Deceptive Business Practices: 1 Estimates/Final Charges: 1 Shipment Documents: 1
Roadside safety & insurance

Roadside safety record

Vehicle out-of-service rate, this company vs. national average:

This company
0.00%
National avg
20.72%
Vehicle inspections4
Driver inspections9 (6 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated

FMCSA safety categories (SMS BASICs), last 24 months:

Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record

Insurance on file

Liability insuranceOn file
InsurerAtlantic Specialty Insurance Company
Policy effective sinceDec 2025
Cancellations, 3 yrs6
6 insurance cancellations in the last 3 years, most recently Jun 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
May 2025 → May 2025 Artisan & Truckers Casualty Company (Bipd/primary) $1,000k Cancelled
May 2025 → Jun 2025 Artisan & Truckers Casualty Company (Bipd/primary) $1,000k Cancelled
Dec 2023 → Dec 2024 Atlantic Specialty Insurance Company (Cargo) $1,000k Cancelled
Dec 2023 → Jun 2025 Atlantic Specialty Insurance Company (Cargo) $1,000k Cancelled
Dec 2022 → Dec 2023 Prime Insurance Company (Cargo) $1,000k Cancelled
Dec 2022 → May 2025 Artisan & Truckers Casualty Company (Bipd/primary) $1,000k Cancelled
Oct 2022 → Dec 2022 Prime Insurance Company (Cargo) $1,000k Cancelled
Dec 2021 → Dec 2022 Prime Insurance Company (Bipd/primary) $1,000k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Recent roadside inspections
Sep 30, 2025 Driver-only, IN 2 violations
49 CFR 395.22H4-ELDBRODS 49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver)
Aug 4, 2025 Walk-around, MT 3 violations, 1 out-of-service
49 CFR 391.11B2-Q (driver), OOS 49 CFR 395.8E-HOSPD (driver) 49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
Jul 1, 2025 Driver-only, WA 2 violations, 1 out-of-service
49 CFR 395.3A2-HOSPD (driver), OOS 49 CFR 395.30B1-ELDDFR (driver)
Jun 25, 2025 Driver-only, MT 2 violations, 2 out-of-service
49 CFR 395.8E-HOSPCDOOS (driver), OOS 49 CFR 391.11B2-Q (driver), OOS
Jun 13, 2025 Walk-around, MO 16 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS 49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver) 49 CFR 395.24: HOS (ELD) - ELD Form and Manner (driver) 49 CFR 390.21TC-MC 49 CFR 390.21TB2-DOT 49 CFR 392.2-SLLIRP +10 more
Jun 2, 2025 Driver-only, NV 5 violations
49 CFR 392.2-SLLTCD (driver) 49 CFR 395.8F1-HOSM (driver) 49 CFR 391.41A-MCPC (driver) 49 CFR 392.2-SLLIRP 49 CFR 392.2-SLL
May 13, 2025 Full inspection, MN 4 violations
49 CFR 393.9A-LLPL 49 CFR 393.95F: Emergency Equipment - Stopped vehicle warning devices missing or impr… 49 CFR 393.78A-WS 49 CFR 393.95A1: Emergency Equipment - Fire Extinguishers - no fire extinguisher prese…
Mar 28, 2025 Driver-only, WY 3 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS 49 CFR 387.301A (driver) 49 CFR 390.21TB2-DOT

Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.

Authority history
May 22, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 27, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 28, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 8, 2021 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is Top Moving USA LLC reliable? Our read of the record

The federal record argues for real caution with Top Moving USA LLC: 6 hostage-goods complaints on federal record; 26 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.

If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Colorado with cleaner records doing the same routes; two of them are listed below.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About Top Moving USA LLC

Top Moving USA LLC, doing business as Your Auto Express, is a federally registered mover based in Aurora, Colorado, registered with FMCSA since August 2021. Federal filings show 2 power units (trucks/tractors) and 3 drivers.

Over the last four years, consumers filed 26 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (14 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 6 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.

The complaint volume is trending upward: 1 complaint in 2023 grew to 10 in 2026. A rising curve like this usually matters more than the total, because it describes the company as it operates today.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3705965, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about TOP MOVING USA LLC
Is Top Moving USA LLC legit?
Top Moving USA LLC has an active USDOT registration (3705965). It has 26 federal complaints in the last 4 years. Review the categories above before booking.
Is Top Moving USA LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Top Moving USA LLC have?
26 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 6 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Top Moving USA LLC based?
18000 E 22nd Ave Suite 106, Aurora, CO 80011. Phone on file: (720) 445-8085. Registered with FMCSA since August 2021.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

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