A
PIONEER VAN LINES INC
USDOT 364145 • MC-146909 • MERCER ISLAND, WA
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal namePIONEER VAN LINES INC
Address2448 76TH AVENUE SE STE 224, MERCER ISLAND, WA 98040
Phone(206) 521-8865
Company officerLORNA STERN
OrganizationCorporation
In business sinceAug 1989
Last FMCSA updateMar 2026
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingSatisfactory (Apr 1991)
Prior revocationNo
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!2 insurance policy cancellations in the last 3 years.
✓Official FMCSA safety rating: Satisfactory.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
✓In business since 1989: a long federal track record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingSatisfactory
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerAmerican Alternative Insurance Corporation
Policy effective sinceDec 2025
Cancellations, 3 yrs2
2 insurance cancellations in the last 3 years, most recently Oct 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Oct 2023 → Oct 2024
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2022 → Oct 2023
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2021 → Oct 2022
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2020 → Oct 2021
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2019 → Oct 2020
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2018 → Oct 2019
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2018 → Nov 2019
Underwriters At Lloyds London (Cargo)
Cancelled
Oct 2017 → Oct 2018
Underwriters At Lloyds London (Cargo)
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
Oct 17, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 17, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 17, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 27, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 22, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 29, 2019 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 15, 2018 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 20, 2017 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 1, 2016 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Oct 19, 2015 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Pioneer Van Lines INC reliable? Our read of the record
On the evidence, Pioneer Van Lines INC looks like a reliable operator: operating since 1989 with zero federal complaints in the last four years, 1 registered truck. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 364145 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Washington
About Pioneer Van Lines INC
Pioneer Van Lines INC is a federally registered mover based in Mercer Island, Washington, registered with FMCSA since August 1989. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 364145, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about PIONEER VAN LINES INC
Is Pioneer Van Lines INC legit?
Pioneer Van Lines INC has an active USDOT registration (364145). It has no federal complaints on record in the last 4 years.
Is Pioneer Van Lines INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Pioneer Van Lines INC based?
2448 76th Avenue Se Ste 224, Mercer Island, WA 98040. Phone on file: (206) 521-8865. Registered with FMCSA since August 1989.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.