A
BIG SMILE ENTERPRISES
USDOT 3614912 • MIDLAND, TX
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameBIG SMILE ENTERPRISES
Address300 HICKORY AVENUE, MIDLAND, TX 79705
Phone(561) 654-3337
Company officerWINSTON HILL
In business sinceApr 2021
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)3
Drivers3 (3 CDL)
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Federal out-of-service order issued May 13, 2024 (New Entrant Revoked - Refusal Of Audit/no Contact).
!Operating authority was revoked at least once (see authority history below).
✓USDOT registration is active.
✓3 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
Roadside safety & insurance
Roadside safety record
Federal out-of-service order issued May 13, 2024. Reason on file: New Entrant Revoked - Refusal Of Audit/no Contact. An OOS order means FMCSA ordered this company to stop operating.
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections5 (3 OOS)
Driver inspections6
Crashes, last 3 years1
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerGeico County Mutual Insurance Co.
Coverage1000
Policy effective sinceNov 2025
Cancellations, 3 yrs1
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2022 → Dec 2023
Progressive Express Insurance Company (Bipd/primary)
$1,000k
Cancelled
Oct 2022 → Dec 2022
Progressive Express Insurance Company (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Feb 13, 2026 Walk-around, GA
2 violations, 2 out-of-service
49 CFR 393.9A-LSLIWR, OOS
49 CFR 393.75A3-TAOLTIS, OOS
Feb 4, 2026 Walk-around, FL
6 violations, 1 out-of-service
49 CFR 393.75A3-TAOL, OOS
49 CFR 392.2-SLLIRP
49 CFR 392.2-SLLSIV (driver)
49 CFR 392.2-SLLED (driver)
49 CFR 393.9A-LSML
49 CFR 392.2-SLLDL (driver)
Dec 10, 2025 Driver-only, TX
2 violations
49 CFR 393.9: Inoperable Required Lamp
49 CFR 392.2RG
Dec 6, 2025 Walk-around, TX
1 violation
49 CFR 396.5B-HWSLOW
Nov 10, 2025 Walk-around, TX
4 violations, 1 out-of-service
49 CFR 393.9TS: Inoperative turn signal, OOS
49 CFR 396.17C: Operating a CMV without proof of a periodic inspection
49 CFR 396.17C: Operating a CMV without proof of a periodic inspection
49 CFR 392.2RG
Sep 2, 2025 Walk-around, AL
2 violations
49 CFR 393.9A-LTSIR
49 CFR 390.21TB2-DOT
Last 6 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Nov 8, 2023 Revoked
Motor property common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Big Smile Enterprises reliable? Our read of the record
On the evidence, Big Smile Enterprises looks like a reliable operator: operating since 2021 with zero federal complaints in the last four years, 3 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3614912 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About Big Smile Enterprises
Big Smile Enterprises is a federally registered mover based in Midland, Texas, registered with FMCSA since April 2021. Federal filings show 3 power units (trucks/tractors) and 3 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3614912, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about BIG SMILE ENTERPRISES
Is Big Smile Enterprises legit?
Big Smile Enterprises has an active USDOT registration (3614912). It has no federal complaints on record in the last 4 years.
Is Big Smile Enterprises a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Big Smile Enterprises based?
300 Hickory Avenue, Midland, TX 79705. Phone on file: (561) 654-3337. Registered with FMCSA since April 2021.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Sep 6, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.