B
SAL'S MOVING COMPANY LLC (DBA CAROLINA EXPRESS MOVING)
USDOT 3556774 • MC-1193145 • DURHAM, NC
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameSAL'S MOVING COMPANY LLC
Doing business asCAROLINA EXPRESS MOVING
Address1424 FAY STREET, DURHAM, NC 27701
Phone(919) 591-1573
Company officerSALVADOR ALVAREZ
In business sinceJan 2021
Last FMCSA updateMar 2026
Fleet & authority
Power units (trucks)1
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 11/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Operating authority was revoked at least once (see authority history below).
!6 insurance policy cancellations in the last 3 years.
!Shares an address, phone or officer with 1 mover that have complaints or revoked authority (see identity check below).
✓USDOT registration is active.
✓1 truck registered with FMCSA.
Complaint history, year by year
2026 1 complaint
Pickup and Delivery: 1
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 1 complaint
Deceptive Business Practices: 1
Pickup and Delivery: 1
Estimates/Final Charges: 1
Shipment Documents: 1
2023 1 complaint
Deceptive Business Practices: 1
Pickup and Delivery: 1
Roadside safety & insurance
Roadside safety record
No roadside inspections or crashes on federal record for this company. For a working carrier that usually means very low mileage; for a broker it is expected, brokers have no trucks to inspect.
Insurance on file
Liability insuranceOn file
InsurerSuperior Specialty Insurance Company
Policy effective sinceMar 2026
Cargo insurance5
Cancellations, 3 yrs6
6 insurance cancellations in the last 3 years, most recently Apr 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Feb 2025 → Apr 2025
Adriatic Insurance Company (Cargo)
$750k
Cancelled
Feb 2024 → Feb 2025
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Feb 2023 → Feb 2024
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Feb 2023 → Feb 2024
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Feb 2022 → Feb 2023
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Mar 2021 → Mar 2025
Progressive Southeastern Insurance Company (Bipd/primary)
$750k
Cancelled
Mar 2021 → Apr 2025
Progressive Southeastern Insurance Company (Bipd/primary)
$750k
Cancelled
Feb 2021 → Feb 2022
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Oct 3, 2025 Driver-only, NC
1 violation
49 CFR 390.21TA
Sep 11, 2025 Driver-only, IN
4 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 390.21TE2IV-D
49 CFR 392.2-SLLIRP
49 CFR 396.17C-PI
Aug 26, 2025 Full inspection, SC
3 violations
49 CFR 392.16-D (driver)
49 CFR 393.203B-CBP
49 CFR 392.2-SLL (driver)
May 28, 2025 Walk-around, NC
1 violation, 1 out-of-service
49 CFR 391.11B5-DNL (driver), OOS
May 21, 2025 Walk-around, SC
1 violation
49 CFR 392.2-SLLS2 (driver)
Oct 12, 2024 Walk-around, MA
10 violations, 1 out-of-service
49 CFR 395.8(k)(2) (driver), OOS
49 CFR 395.8(f)(1) (driver)
49 CFR 395.22(h)(4) (driver)
49 CFR 392.7(a) (driver)
49 CFR 395.24(d) (driver)
49 CFR 395.22(g) (driver)
+4 more
Sep 2, 2023 Full inspection, NC
1 violation, 1 out-of-service
49 CFR 393.45(b)(2), OOS
Aug 2, 2023 Driver-only, NC
Clean, no violations
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 15, 2025 Revoked
Household goods common carrier: granted -> revoked
Apr 15, 2025 Revoked
Motor property common carrier: granted -> revoked
Feb 5, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 21, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 7, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Caution: this company shares its address, phone number or officer with 1 mover that have complaints or revoked authority. This is the pattern behind "chameleon" carriers: a burned company re-registering under a fresh name. It can also be an innocent shared office, read the linked reports and judge.
Is Sal's Moving Company LLC reliable? Our read of the record
The federal record argues for real caution with Sal's Moving Company LLC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in North Carolina with cleaner records doing the same routes; two of them are listed below.
One caveat regardless of the rest: this company shares an address, phone number or officer with 1 other registered mover that carry complaints or lost authority. Sometimes that is an innocent office building; sometimes it is how a burned identity gets recycled. The identity check section above lists exactly who they are, look before you book.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in North Carolina
About Sal's Moving Company LLC
Sal's Moving Company LLC, doing business as Carolina Express Moving, is a federally registered mover based in Durham, North Carolina, registered with FMCSA since January 2021. Federal filings show 1 power unit (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 3 complaints against this company with the federal government. The most common complaint category is "Pickup and Delivery" (3 complaints): in plain terms, customers reported missed pickup windows, late deliveries or no-shows. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3556774, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about SAL'S MOVING COMPANY LLC
Is Sal's Moving Company LLC legit?
Sal's Moving Company LLC has an active USDOT registration (3556774). It has 3 federal complaints in the last 4 years. Review the categories above before booking.
Is Sal's Moving Company LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Sal's Moving Company LLC have?
3 federal complaints in the last 4 years, most in the "Pickup and Delivery" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Sal's Moving Company LLC based?
1424 Fay Street, Durham, NC 27701. Phone on file: (919) 591-1573. Registered with FMCSA since January 2021.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.