D
M & D PRO MOVERS LLC
USDOT 3550738 • MC-1189072 • WEST PALM BEACH, FL
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges20
Deceptive Business Practices14
6 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameM & D PRO MOVERS LLC
Address1501 BELVEDERE ROAD SUITE 500, WEST PALM BEACH, FL 33406
Phone(888) 594-6071
Company officerDAVID RONDON
In business sinceJan 2021
Last FMCSA updateMay 2025
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 47/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!6 hostage-goods complaints on federal record.
!29 federal complaints in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!20 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓Never had operating authority revoked.
Complaint history, year by year
2025 7 complaints
Loss and Damage: 5
Claim Settlement: 4
Deceptive Business Practices: 4
Estimates/Final Charges: 4
Shipment Documents: 4
Pickup and Delivery: 2
Weighing: 2
2024 9 complaints
Estimates/Final Charges: 6
Claim Settlement: 5
Loss and Damage: 5
Pickup and Delivery: 5
Deceptive Business Practices: 4
Shipment Documents: 4
Weighing: 3
Hostage Goods: 1
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 13 complaints
Estimates/Final Charges: 10
Deceptive Business Practices: 6
Shipment Documents: 6
Hostage Goods: 5
Claim Settlement: 4
Pickup and Delivery: 4
Loss and Damage: 3
Weighing: 2
Other Commercial Complaints: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPrime Property & Casualty Insurance Inc
Policy effective sinceOct 2025
Cancellations, 3 yrs20
20 insurance cancellations in the last 3 years, most recently Nov 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Oct 2025 → Oct 2025
Prime Property & Casualty Insurance Inc (Cargo)
$750k
Cancelled
Sep 2025 → Oct 2025
Prime Insurance Company (Cargo)
$750k
Cancelled
Sep 2025 → Nov 2025
Prime Insurance Company (Cargo)
$750k
Cancelled
Jun 2025 → Oct 2025
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Jun 2025 → Nov 2025
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Jun 2025 → Sep 2025
Prime Insurance Company (Cargo)
$750k
Cancelled
Jun 2025 → Nov 2025
Prime Insurance Company (Cargo)
$750k
Cancelled
May 2025 → Jun 2025
Prime Property & Casualty Insurance Inc (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Jan 3, 2024 Driver-only, SC
2 violations, 1 out-of-service
49 CFR 395.8(a)(1) (driver), OOS
49 CFR 392.2
Last 1 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Jun 20, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 30, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jun 20, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 4, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Mar 6, 2023 Revoked
Household goods common carrier: granted -> revoked
Feb 16, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is M & D Pro Movers LLC reliable? Our read of the record
The federal record argues for real caution with M & D Pro Movers LLC: 6 hostage-goods complaints on federal record; 29 federal complaints in the last 4 years. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About M & D Pro Movers LLC
M & D Pro Movers LLC is a federally registered mover based in West Palm Beach, Florida, registered with FMCSA since January 2021. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 29 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (20 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 6 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 13 in 2023 to 7 in 2025. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3550738, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about M & D PRO MOVERS LLC
Is M & D Pro Movers LLC legit?
M & D Pro Movers LLC has an active USDOT registration (3550738). It has 29 federal complaints in the last 4 years. Review the categories above before booking.
Is M & D Pro Movers LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does M & D Pro Movers LLC have?
29 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 6 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is M & D Pro Movers LLC based?
1501 Belvedere Road Suite 500, West Palm Beach, FL 33406. Phone on file: (888) 594-6071. Registered with FMCSA since January 2021.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.