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B

J&J VANLINES LLC (DBA HOME SOLUTIONS)

USDOT 3541639  •  MC-1182729  •  CAPE CORAL, FL
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Type
Registered mover
Own trucks
2
Status
Active
Complaints, 4 yrs
4

Complaints by category, last 4 years

Hostage Goods
2
Claim Settlement
2
Loss and Damage
2
Deceptive Business Practices
2
Estimates/Final Charges
1
Pickup and Delivery
1
Shipment Documents
1
2 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.

Company details

Legal nameJ&J VANLINES LLC
Doing business asHOME SOLUTIONS
Address4901 27TH PL, CAPE CORAL, FL 33914
Phone(239) 944-7520
Company officerMELANIE TOWNEND
In business sinceDec 2020
Last FMCSA updateMar 2026

Fleet & authority

Power units (trucks)2
Drivers4
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 16/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
4
Average checked mover
4.5
Red flags & green flags
!2 hostage-goods complaints on federal record.
!Operating authority was revoked at least once (see authority history below).
!7 insurance policy cancellations in the last 3 years.
USDOT registration is active.
2 trucks registered with FMCSA.
Never had operating authority revoked.
Complaint history, year by year
2025 2 complaints
Deceptive Business Practices: 2 Claim Settlement: 1 Loss and Damage: 1
2024 1 complaint
Hostage Goods: 1 Claim Settlement: 1 Estimates/Final Charges: 1 Loss and Damage: 1 Pickup and Delivery: 1 Shipment Documents: 1 Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 1 complaint
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance

Roadside safety record

No roadside inspections or crashes on federal record for this company. For a working carrier that usually means very low mileage; for a broker it is expected, brokers have no trucks to inspect.

Insurance on file

Liability insuranceOn file
InsurerPrime Insurance Company
Policy effective sinceSep 2025
Cancellations, 3 yrs7
7 insurance cancellations in the last 3 years, most recently Oct 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Authority history
Sep 23, 2025 Discontinued revocation
Contract: involuntary revocation -> discontinued revocation
Aug 11, 2025 Revoked
Motor property contract carrier: granted -> revoked
Aug 11, 2025 Revoked
Household goods contract carrier: granted -> revoked
Nov 6, 2024 Revoked
Property broker: granted -> revoked
Nov 6, 2024 Revoked
Household goods broker: granted -> revoked
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is J&j Vanlines LLC reliable? Our read of the record

The federal record argues for real caution with J&j Vanlines LLC: 2 hostage-goods complaints on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.

If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About J&j Vanlines LLC

J&j Vanlines LLC, doing business as Home Solutions, is a federally registered mover based in Cape Coral, Florida, registered with FMCSA since December 2020. Federal filings show 2 power units (trucks/tractors) and 4 drivers.

Over the last four years, consumers filed 4 complaints against this company with the federal government. The most common complaint category is "Hostage Goods" (2 complaints): in plain terms, customers reported that the mover demanded extra money before releasing their belongings. Most seriously, 2 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3541639, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about J&J VANLINES LLC
Is J&j Vanlines LLC legit?
J&j Vanlines LLC has an active USDOT registration (3541639). It has 4 federal complaints in the last 4 years. Review the categories above before booking.
Is J&j Vanlines LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does J&j Vanlines LLC have?
4 federal complaints in the last 4 years, most in the "Hostage Goods" category. That includes 2 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is J&j Vanlines LLC based?
4901 27th Pl, Cape Coral, FL 33914. Phone on file: (239) 944-7520. Registered with FMCSA since December 2020.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

Check another mover