D
FIRST NATIONAL VAN LINES INC
USDOT 3512581 • MC-1163165 • HAMBURG, NJ
MoverAudit grade: D, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Estimates/Final Charges24
Deceptive Business Practices23
11 hostage-goods complaints on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameFIRST NATIONAL VAN LINES INC
Address10 WOODCOTT DRIVE, HAMBURG, NJ 07419
Phone(973) 600-1517
Company officerJORDAN STILES
In business sinceOct 2020
Last FMCSA updateAug 2022
Fleet & authority
Power units (trucks)11
Drivers8
Operation classAuthorized For Hire
Carrier operationIntrastate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 57/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!11 hostage-goods complaints on federal record.
!28 federal complaints in the last 4 years.
!Operating authority was revoked in the past.
!Operating authority was revoked at least once (see authority history below).
✓USDOT registration is active.
✓11 trucks registered with FMCSA.
Complaint history, year by year
2024 6 complaints
Operating Authority: 6
Estimates/Final Charges: 5
Deceptive Business Practices: 4
Shipment Documents: 4
Claim Settlement: 3
Hostage Goods: 2
Loss and Damage: 2
Insurance: 1
Pickup and Delivery: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2023 22 complaints
Deceptive Business Practices: 19
Estimates/Final Charges: 19
Shipment Documents: 16
Claim Settlement: 15
Loss and Damage: 12
Hostage Goods: 9
Pickup and Delivery: 8
Weighing: 8
Insurance: 1
Operating Authority: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
No insurance filings found in the federal Licensing & Insurance system for this company. Interstate movers must file proof of liability coverage; always ask for a current certificate of insurance before moving day.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Nov 2023 → Nov 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Nov 2022 → Nov 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Apr 2022 → May 2024
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2022 → Mar 2022
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2021 → Nov 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2021 → Jan 2022
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Nov 2020 → Nov 2021
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Nov 2020 → Feb 2021
Drive New Jersey Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Authority history
May 28, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Oct 23, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 3, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 28, 2022 Revoked
Household goods common carrier: granted -> revoked
Dec 28, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Nov 8, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 8, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is First National Van Lines INC reliable? Our read of the record
The federal record argues for real caution with First National Van Lines INC: 11 hostage-goods complaints on federal record; 28 federal complaints in the last 4 years; Operating authority was revoked in the past. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About First National Van Lines INC
First National Van Lines INC is a federally registered mover based in Hamburg, New Jersey, registered with FMCSA since October 2020. Federal filings show 11 power units (trucks/tractors) and 8 drivers.
Over the last four years, consumers filed 28 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (24 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 11 complaints fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
The complaint volume is trending downward: from 22 in 2023 to 6 in 2024. An improving record is worth noting, though the older complaints still describe how this company has treated customers.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3512581, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about FIRST NATIONAL VAN LINES INC
Is First National Van Lines INC legit?
First National Van Lines INC has an active USDOT registration (3512581). It has 28 federal complaints in the last 4 years. Review the categories above before booking.
Is First National Van Lines INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does First National Van Lines INC have?
28 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 11 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is First National Van Lines INC based?
10 Woodcott Drive, Hamburg, NJ 07419. Phone on file: (973) 600-1517. Registered with FMCSA since October 2020.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.