B
FAMILY VAN LINES INC
USDOT 3510789 • MC-1161988 • TOTOWA, NJ
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices3
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameFAMILY VAN LINES INC
Address205 US 46W SUITE 15, TOTOWA, NJ 07512
Phone(973) 920-3544
Company officerVOLODYMYR PETSYUKH
In business sinceOct 2020
Last FMCSA updateMar 2024
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 13/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Operating authority was revoked at least once (see authority history below).
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓Never had operating authority revoked.
Complaint history, year by year
2024 1 complaint
Claim Settlement: 1
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Shipment Documents: 1
Loss and Damage: 1
2023 3 complaints
Estimates/Final Charges: 3
Claim Settlement: 2
Deceptive Business Practices: 2
Shipment Documents: 2
Hostage Goods: 1
Pickup and Delivery: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
No roadside inspections or crashes on federal record for this company. For a working carrier that usually means very low mileage; for a broker it is expected, brokers have no trucks to inspect.
Insurance on file
No insurance filings found in the federal Licensing & Insurance system for this company. Interstate movers must file proof of liability coverage; always ask for a current certificate of insurance before moving day.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Mar 2024 → Mar 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Mar 2024 → Mar 2025
State Nationalspecialty Insco/national Specia (Bipd/primary)
$1,000k
Cancelled
Aug 2023 → Mar 2024
Drive New Jersey Insurance Company (Bipd/primary)
$1,000k
Cancelled
Feb 2023 → Feb 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Feb 2022 → Feb 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Feb 2022 → Jun 2022
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Feb 2022 → Feb 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$1,000k
Cancelled
Feb 2021 → Aug 2023
Drive New Jersey Insurance Company (Bipd/primary)
$1,000k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Mar 12, 2025 Walk-around, GA
2 violations, 1 out-of-service
49 CFR 392.9AA1, OOS
49 CFR 393.30-B
Jan 30, 2025 Driver-only, CT
1 violation
49 CFR 392.2-SLL (driver)
Dec 13, 2024 Driver-only, GA
3 violations
49 CFR 392.2-SLLUCR
49 CFR 392.2-SLLML (driver)
49 CFR 392.2-INAT (driver)
Sep 11, 2024 Walk-around, NC
Clean, no violations
May 21, 2024 Walk-around, NJ
Clean, no violations
Apr 10, 2024 Driver-only, PA
1 violation
49 CFR 390.21T(b)
Feb 7, 2024 Full inspection, US
Clean, no violations
Jan 8, 2024 Walk-around, PA
10 violations
49 CFR 393.95(f)
49 CFR 393.95(a)
49 CFR 390.21T(b)
49 CFR 393.9(a)
49 CFR 395.8(a)(1)
49 CFR 395.8(a)(1) (driver)
+4 more
Last 8 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Mar 10, 2025 Revoked
Motor property common carrier: reinstated -> revoked
Feb 20, 2024 Revoked
Household goods common carrier: granted -> revoked
Feb 20, 2024 Revoked
Motor property common carrier: reinstated -> revoked
Feb 8, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 11, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 3, 2021 Revoked
Motor property common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Family Van Lines INC reliable? Our read of the record
The federal record argues for real caution with Family Van Lines INC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in New Jersey with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in New Jersey
About Family Van Lines INC
Family Van Lines INC is a federally registered mover based in Totowa, New Jersey, registered with FMCSA since October 2020. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, consumers filed 4 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (4 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3510789, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about FAMILY VAN LINES INC
Is Family Van Lines INC legit?
Family Van Lines INC has an active USDOT registration (3510789). It has 4 federal complaints in the last 4 years. Review the categories above before booking.
Is Family Van Lines INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Family Van Lines INC have?
4 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Family Van Lines INC based?
205 Us 46w Suite 15, Totowa, NJ 07512. Phone on file: (973) 920-3544. Registered with FMCSA since October 2020.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.