B
THE BIGGER PICTURE LOGISTICS LLC
USDOT 3446458 • BROCKTON, MA
MoverAudit grade: B, based on federal records below
◐ Caution: review the record first
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameTHE BIGGER PICTURE LOGISTICS LLC
Address119 ELLIOT STREET, BROCKTON, MA 02302
Phone(617) 755-9544
Company officerWENS MATHURIN
In business sinceJun 2020
Last FMCSA updateAug 2025
Fleet & authority
Power units (trucks)1
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 10/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!Operating authority was revoked in the past.
!Operating authority was revoked at least once (see authority history below).
!6 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓No hostage-goods complaints on record.
Roadside safety & insurance
Roadside safety record
Vehicle inspections0
Driver inspections0
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerThe Commerce Insurance Company
Coverage750
Policy effective sinceMay 2025
Cancellations, 3 yrs6
6 insurance cancellations in the last 3 years, most recently Apr 2024. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Sep 2023 → Sep 2023
Protective Insurance Co. (Bipd/primary)
$750k
Cancelled
Sep 2023 → Jan 2024
Protective Insurance Co. (Bipd/primary)
$750k
Cancelled
Sep 2023 → Apr 2024
Protective Insurance Co. (Bipd/primary)
$750k
Cancelled
Sep 2023 → Jan 2024
Protective Insurance Co. (Bipd/primary)
$750k
Cancelled
Mar 2023 → Sep 2023
The Commerce Insurance Company (Bipd/primary)
$750k
Cancelled
Oct 2022 → Feb 2023
The Commerce Insurance Company (Bipd/primary)
$750k
Cancelled
Aug 2022 → Sep 2022
The Commerce Insurance Company (Bipd/primary)
$750k
Cancelled
Aug 2021 → Aug 2022
Pilgrim Insurance Company (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Sep 19, 2023 Driver-only, MA
1 violation
49 CFR 392.2 (driver)
Last 1 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Apr 29, 2024 Revoked
Motor property common carrier: reinstated -> revoked
Jan 17, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 29, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 6, 2023 Revoked
Motor property common carrier: reinstated -> revoked
Sep 23, 2022 Revoked
Motor property common carrier: granted -> revoked
Aug 18, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Aug 5, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 23, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is The Bigger Picture Logistics LLC reliable? Our read of the record
The Bigger Picture Logistics LLC sits in the middle of the road: not a horror story, not a spotless record either. Operating authority was revoked in the past. None of this automatically disqualifies the company, but each item deserves a direct question before you sign anything.
Our read: usable with eyes open. Get the estimate binding and in writing, confirm the USDOT number on the paperwork matches 3446458, and check the complaint categories above so you know exactly what earlier customers reported.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Massachusetts
About The Bigger Picture Logistics LLC
The Bigger Picture Logistics LLC is a federally registered mover based in Brockton, Massachusetts, registered with FMCSA since June 2020. Federal filings show 1 power unit (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3446458, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about THE BIGGER PICTURE LOGISTICS LLC
Is The Bigger Picture Logistics LLC legit?
The Bigger Picture Logistics LLC has an active USDOT registration (3446458). It has no federal complaints on record in the last 4 years.
Is The Bigger Picture Logistics LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is The Bigger Picture Logistics LLC based?
119 Elliot Street, Brockton, MA 02302. Phone on file: (617) 755-9544. Registered with FMCSA since June 2020.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.