A
HELPING HANDS EXPRESS MOVING & STORAGE INC
USDOT 3392506 • MC-1090564 • JACKSONVILLE, FL
MoverAudit grade: A, based on federal records below
✓ No major red flags found
Complaint history
No federal complaints on record in the last 4 years. Records checked against the FMCSA household goods complaint database.
Company details
Legal nameHELPING HANDS EXPRESS MOVING & STORAGE INC
Address4212 HIGHWAY AVE, JACKSONVILLE, FL 32254
Phone(904) 777-8240
Company officerSAMUEL VINSON
In business sinceFeb 2020
Last FMCSA updateMay 2024
Fleet & authority
Power units (trucks)2
Drivers2
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 0/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!No federal complaints on record in the last 4 years.
!Operating authority was revoked at least once (see authority history below).
!6 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓2 trucks registered with FMCSA.
✓No hostage-goods complaints on record.
✓Never had operating authority revoked.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections1
Driver inspections4 (1 OOS)
Crashes, last 3 years0
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceJan 2026
Cancellations, 3 yrs6
6 insurance cancellations in the last 3 years, most recently Feb 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Apr 2024 → Feb 2025
Concert Specialty Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2024 → Jan 2025
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2024 → Apr 2024
Concert Specialty Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2024 → May 2024
Concert Specialty Insurance Company (Bipd/primary)
$750k
Cancelled
Jan 2023 → Jan 2024
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Jan 2023 → Jan 2024
Progressive Express Insurance Company (Bipd/primary)
$750k
Cancelled
Feb 2022 → Jan 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Feb 2022 → Feb 2023
Pennsylvania Manuf. Assoc. Ins. (Cargo)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
Feb 20, 2026 Driver-only, FL
Clean, no violations
May 6, 2025 Driver-only, FL
1 violation
49 CFR 392.16-D (driver)
Apr 6, 2025 Walk-around, FL
Clean, no violations
Dec 5, 2024 Driver-only, NC
4 violations, 2 out-of-service
49 CFR 395.8A: HOS (Form) - Paper Log/Logging Programs Form and Manner (driver), OOS
49 CFR 383.23A2: Operating a CMV without a CDL (driver), OOS
49 CFR 392.2IRP
49 CFR 392.2FT
Dec 4, 2023 Driver-only, FL
Clean, no violations
Last 5 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Mar 5, 2025 Revoked
Household goods common carrier: reinstated -> revoked
Jan 29, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Apr 11, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 29, 2024 Revoked
Household goods common carrier: reinstated -> revoked
Jan 23, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 18, 2023 Revoked
Household goods common carrier: reinstated -> revoked
Feb 14, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 25, 2021 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Helping Hands Express Moving & Storage INC reliable? Our read of the record
On the evidence, Helping Hands Express Moving & Storage INC looks like a reliable operator: operating since 2020 with zero federal complaints in the last four years, 2 registered trucks. A record like this is exactly what an honest mover's file tends to look like.
No public record can guarantee your specific move, so keep the basics: written binding estimate, USDOT 3392506 on the paperwork, and reasonable deposit. But nothing in the federal file says walk away.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Florida
About Helping Hands Express Moving & Storage INC
Helping Hands Express Moving & Storage INC is a federally registered mover based in Jacksonville, Florida, registered with FMCSA since February 2020. Federal filings show 2 power units (trucks/tractors) and 2 drivers.
Over the last four years, the federal complaint database shows no complaints against this company. For a mover doing real volume, a clean federal record is a genuinely good sign; for a very small operation it may simply reflect a small number of moves. Combine it with the fleet data above and recent references.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3392506, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about HELPING HANDS EXPRESS MOVING & STORAGE INC
Is Helping Hands Express Moving & Storage INC legit?
Helping Hands Express Moving & Storage INC has an active USDOT registration (3392506). It has no federal complaints on record in the last 4 years.
Is Helping Hands Express Moving & Storage INC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
Where is Helping Hands Express Moving & Storage INC based?
4212 Highway Ave, Jacksonville, FL 32254. Phone on file: (904) 777-8240. Registered with FMCSA since February 2020.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.