B
DARK HORSE MOVERS LLC
USDOT 3359500 • MC-1075568 • PLANO, TX
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Complaints by category, last 4 years
Deceptive Business Practices2
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.
Company details
Legal nameDARK HORSE MOVERS LLC
Address3325 FONTAINE STREET, PLANO, TX 75075
Phone(214) 868-2322
Company officerFATMA ALI
In business sinceNov 2019
Last FMCSA updateDec 2025
Fleet & authority
Power units (trucks)1
Drivers1
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
MoverAudit risk score: 11/100
Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.
Complaints vs. other checked movers
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Operating authority was revoked at least once (see authority history below).
!4 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓1 truck registered with FMCSA.
✓Never had operating authority revoked.
Complaint history, year by year
2025 1 complaint
Claim Settlement: 1
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Insurance: 1
Loss and Damage: 1
Operating Authority: 1
Pickup and Delivery: 1
Shipment Documents: 1
Weighing: 1
2023 2 complaints
Shipment Documents: 2
Claim Settlement: 1
Deceptive Business Practices: 1
Estimates/Final Charges: 1
Hostage Goods: 1
Insurance: 1
Loss and Damage: 1
Operating Authority: 1
Pickup and Delivery: 1
Weighing: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
Roadside safety & insurance
Roadside safety record
Vehicle out-of-service rate, this company vs. national average:
Vehicle inspections4
Driver inspections6 (5 OOS)
Crashes, last 3 years1, 1 with injuries
FMCSA safety ratingNot rated
FMCSA safety categories (SMS BASICs), last 24 months:
Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record
Insurance on file
Liability insuranceOn file
InsurerPennsylvania Manuf. Assoc. Ins.
Policy effective sinceDec 2025
Cancellations, 3 yrs4
4 insurance cancellations in the last 3 years, most recently May 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.
Source: FMCSA Licensing & Insurance filings, refreshed nightly.
Insurance policy history
Dec 2024 → Apr 2025
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Dec 2024 → May 2025
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Apr 2024 → Dec 2024
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Apr 2024 → Jan 2025
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Sep 2021 → Sep 2021
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Apr 2021 → Sep 2021
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Jun 2020 → Mar 2021
Underwriters At Lloyds London (Cargo)
$750k
Cancelled
Jun 2020 → Apr 2021
Progressive County Mutual (Bipd/primary)
$750k
Cancelled
Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.
Recent roadside inspections
May 17, 2026 Walk-around, PA
5 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 395.22H4-ELDBRODS (driver)
49 CFR 390.21TB1-MC
49 CFR 390.21TB2-DOT
49 CFR 396.17C-PI
Apr 23, 2026 Driver-only, GA
2 violations, 1 out-of-service
49 CFR 395.8A1-HOSP (driver), OOS
49 CFR 392.2-SLLS3 (driver)
Sep 30, 2025 Driver-only, LA
2 violations, 2 out-of-service
49 CFR 383.23A2-LCDLN (driver), OOS
49 CFR 395.8A1-HOSP (driver), OOS
Sep 27, 2025 Walk-around, KY
7 violations, 1 out-of-service
49 CFR 391.41APC: Medical (Certificate) - Operating a property-carrying vehicle without… (driver), OOS
49 CFR 392.2-SLLSR (driver)
49 CFR 392.2-SLLSIV (driver)
49 CFR 396.17C-PI
49 CFR 393.9A-LHLI
49 CFR 390.21TB2-DOT
+1 more
Aug 13, 2025 Walk-around, AL
Clean, no violations
Sep 5, 2024 Full inspection, MO
3 violations, 1 out-of-service
49 CFR 395.8(k)(2) (driver), OOS
49 CFR 396.17(c)
49 CFR 393.95(a)(1)
Last 6 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.
Authority history
Dec 18, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Sep 30, 2021 Revoked
Motor property common carrier: reinstated -> revoked
Aug 6, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 22, 2021 Revoked
Motor property common carrier: granted -> revoked
Mar 22, 2021 Revoked
Household goods common carrier: reinstated -> revoked
Jun 19, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
May 4, 2020 Revoked
Household goods common carrier: granted -> revoked
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Is Dark Horse Movers LLC reliable? Our read of the record
The federal record argues for real caution with Dark Horse Movers LLC: 1 hostage-goods complaint on federal record. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.
If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Texas with cleaner records doing the same routes; two of them are listed below.
This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.
Carriers to compare in Texas
About Dark Horse Movers LLC
Dark Horse Movers LLC is a federally registered mover based in Plano, Texas, registered with FMCSA since November 2019. Federal filings show 1 power unit (trucks/tractors) and 1 driver.
Over the last four years, consumers filed 3 complaints against this company with the federal government. The most common complaint category is "Shipment Documents" (3 complaints): in plain terms, customers reported problems with required paperwork such as bills of lading and inventories. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.
How to read this report
The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.
The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.
The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.
If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3359500, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.
Questions about DARK HORSE MOVERS LLC
Is Dark Horse Movers LLC legit?
Dark Horse Movers LLC has an active USDOT registration (3359500). It has 3 federal complaints in the last 4 years. Review the categories above before booking.
Is Dark Horse Movers LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Dark Horse Movers LLC have?
3 federal complaints in the last 4 years, most in the "Shipment Documents" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Dark Horse Movers LLC based?
3325 Fontaine Street, Plano, TX 75075. Phone on file: (214) 868-2322. Registered with FMCSA since November 2019.
Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 18, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.