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B

HELLO MOVERS LLC

USDOT 3338540  •  MC-1065176  •  LUTZ, FL
MoverAudit grade: B, based on federal records below
⚠ High risk: book with caution
Type
Carrier, interstate
Own trucks
7
Status
Active
Complaints, 4 yrs
4

Complaints by category, last 4 years

Estimates/Final Charges
2
Pickup and Delivery
1
Shipment Documents
1
Claim Settlement
1
Hostage Goods
1
1 hostage-goods complaint on federal record. Hostage complaints mean movers demanded extra money before releasing belongings. Treat this as a serious warning sign.

Company details

Legal nameHELLO MOVERS LLC
Address17863 HUNTING BOW CIR, LUTZ, FL 33558
Phone(813) 567-8010
Email on file[email protected]
Company officerXAVIER ESTRONZA
In business sinceSep 2019
Last FMCSA updateDec 2024

Fleet & authority

Power units (trucks)7
Drivers12
Operation classAuthorized For Hire
Carrier operationInterstate
Broker authorityn/a
Carrier authorityn/a
Safety ratingNot rated
Prior revocationYes
risk

MoverAudit risk score: 17/100

Computed from objective federal flags only: broker-only registration, fleet size, complaint volume and severity, hostage-goods reports and past revocations. Lower is safer. This is a summary of public records, not a review.

Complaints vs. other checked movers

This company
4
Average checked mover
0.2
Red flags & green flags
!1 hostage-goods complaint on federal record.
!Operating authority was revoked in the past.
!Operating authority was revoked at least once (see authority history below).
!5 insurance policy cancellations in the last 3 years.
✓USDOT registration is active.
✓7 trucks registered with FMCSA.
Complaint history, year by year
2026 1 complaint
Hostage Goods: 1
This year includes hostage-goods complaints: customers reported belongings withheld pending extra payment. That is the most serious category in the federal system.
2025 1 complaint
Claim Settlement: 1
2023 2 complaints
Estimates/Final Charges: 2 Pickup and Delivery: 1 Shipment Documents: 1
Roadside safety & insurance

Roadside safety record

Vehicle out-of-service rate, this company vs. national average:

This company
100.00%
National avg
20.72%
Vehicle inspections1 (1 OOS)
Driver inspections1
Crashes, last 3 years0
FMCSA safety ratingNot rated

FMCSA safety categories (SMS BASICs), last 24 months:

Unsafe DrivingClean, no violations on record
Hours-of-Service ComplianceClean, no violations on record
Driver FitnessClean, no violations on record
Controlled Substances / AlcoholClean, no violations on record
Vehicle MaintenanceClean, no violations on record

Insurance on file

Liability insuranceOn file
InsurerDellwood Specialty Insurance Company
Policy effective sinceFeb 2026
Cargo insurance5
Cancellations, 3 yrs5
5 insurance cancellations in the last 3 years, most recently Feb 2025. Repeated cancellations often mean unpaid premiums or dropped coverage, ask this company to show you a current certificate of insurance before booking.

Source: FMCSA Licensing & Insurance filings, refreshed nightly.

Insurance policy history
Jul 2024 → Jan 2025 Prime Insurance Company (Bipd/primary) $750k Cancelled
Feb 2024 → Feb 2025 Pennsylvania Manuf. Assoc. Ins. (Cargo) $750k Cancelled
Jan 2024 → Jul 2024 Prime Insurance Company (Bipd/primary) $750k Cancelled
Feb 2023 → Feb 2024 Pennsylvania Manuf. Assoc. Ins. (Cargo) $750k Cancelled
Feb 2022 → Feb 2023 Pennsylvania Manuf. Assoc. Ins. (Cargo) $750k Cancelled
Jan 2022 → Jan 2024 Progressive Express Insurance Company (Bipd/primary) $750k Cancelled
Feb 2021 → Feb 2022 Pennsylvania Manuf. Assoc. Ins. (Cargo) $750k Cancelled
Jan 2021 → Jan 2021 Prime Property & Casualty Insurance Inc (Bipd/primary) $750k Cancelled

Every liability policy this company filed with FMCSA, newest first. Frequent insurer changes or repeated cancellations are worth a direct question; one long-running policy is what stability looks like.

Recent roadside inspections
Jun 27, 2024 Walk-around, FL 17 violations, 3 out-of-service
49 CFR 393.41: No or defective parking brake system on CMV, OOS 49 CFR 393.9(a), OOS 49 CFR 393.9(a), OOS 49 CFR 393.3 49 CFR 392.2 49 CFR 392.2 (driver) +11 more
Jul 21, 2023 Full inspection, WI 5 violations, 3 out-of-service
49 CFR 392.4(a) (driver), OOS 49 CFR 395.8(a)(1) (driver), OOS 49 CFR 391.41(a)-FPC (driver), OOS 49 CFR 392.2 (driver) 49 CFR 392.2

Last 2 roadside inspections from FMCSA records (up to 3 years). "OOS" means the driver or vehicle was ordered out of service on the spot.

Authority history
Feb 18, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jan 14, 2025 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Jul 10, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 27, 2024 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 28, 2023 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Feb 22, 2022 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Dec 30, 2021 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Mar 8, 2021 Revoked
Household goods common carrier: granted -> revoked
Feb 21, 2020 Discontinued revocation
Common: involuntary revocation -> discontinued revocation
Shared identity check
Clean identity check. This company's address, phone number and officer do not match any other registered mover in our database. No sign of the "chameleon" pattern where a burned company re-registers under a fresh name.
Official SAFER snapshot File a federal complaint Protect Your Move (FMCSA) Compare with another mover

Is Hello Movers LLC reliable? Our read of the record

The federal record argues for real caution with Hello Movers LLC: 1 hostage-goods complaint on federal record; Operating authority was revoked in the past. These are not opinions or reviews: each one is a fact filed in the federal system, and hostage-goods complaints in particular describe intent, not accidents.

If you already have a quote from this company, do not send a deposit before reading the complaint categories above. There are movers in Florida with cleaner records doing the same routes; two of them are listed below.

This assessment is generated from the public federal records shown on this page: registration, fleet, complaints, inspections, insurance and authority filings. It is a summary of records, not a review or an accusation.

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About Hello Movers LLC

Hello Movers LLC is a federally registered mover based in Lutz, Florida, registered with FMCSA since September 2019. Federal filings show 7 power units (trucks/tractors) and 12 drivers.

Over the last four years, consumers filed 4 complaints against this company with the federal government. The most common complaint category is "Estimates/Final Charges" (2 complaints): in plain terms, customers reported that the final bill did not match the estimate they were given. Most seriously, 1 complaint fall under "Hostage Goods", meaning customers reported their belongings were withheld pending extra payment.

How to read this report

The grade and risk score at the top are calculated by MoverAudit from objective federal flags: whether the company is a broker or a carrier, how many trucks it operates, the volume and severity of complaints, hostage-goods reports, and past authority revocations. They are not official government ratings, and they are not reviews: every input is a public federal record shown on this page.

The complaint categories come from the FMCSA household goods complaint system. A single bad move can generate complaints in several categories at once, so the category sum can exceed the total. Pay the most attention to "Hostage Goods" and "Deceptive Business Practices": those describe intent, not accidents. "Loss and Damage" at low volume is normal friction for a carrier doing thousands of moves; the same number at a tiny company is not.

The fleet numbers matter more than they look. A company advertising nationwide service with zero or one registered truck is not doing that work itself: your move will be handled by someone you have not vetted. Compare the fleet size to the promises in your quote.

If you are considering this company, use this report as a starting point, not a verdict. Get the estimate in writing and check whether it is binding, confirm the USDOT number on their paperwork matches 3338540, and if a different company shows up on moving day, stop and check that company here before a single box goes on the truck.

Questions about HELLO MOVERS LLC
Is Hello Movers LLC legit?
Hello Movers LLC has an active USDOT registration (3338540). It has 4 federal complaints in the last 4 years. Review the categories above before booking.
Is Hello Movers LLC a broker or a carrier?
Federal records do not show interstate household goods authority for this company. Ask them directly who holds the authority for your move.
How many complaints does Hello Movers LLC have?
4 federal complaints in the last 4 years, most in the "Estimates/Final Charges" category. That includes 1 hostage-goods complaints, the most serious category. Complaints are filed by consumers with FMCSA and cannot be removed by the company.
Where is Hello Movers LLC based?
17863 Hunting Bow Cir, Lutz, FL 33558. Phone on file: (813) 567-8010. Registered with FMCSA since September 2019.

Sources: FMCSA Motor Carrier Census (registration, fleet), FMCSA Household Goods Complaint History via NCCDB (complaints, checked Jul 17, 2026). MoverAudit summarizes public federal records; it does not accuse any company of wrongdoing. Verify details at protectyourmove.gov.

Check another mover